Sickness absence
Number of days lost through sickness absence as a percentage of total working days available, for the following groups of staff:
Teachers
|
Indicator
|
2009/10
|
2008/09
|
|
Total no of FTE Staff
|
1,733
|
1,773
|
|
Number of days lost
|
8,781
|
7,813
|
|
Day lost per employee
|
5.1 days
|
4.4 days
|
All other local government employees
|
Indicator
|
2009/10
|
2008/09
|
|
Total no of FTE Staff
|
4,834
|
4,814
|
|
Number of days lost
|
59,710
|
58,519
|
|
Day lost per employee
|
12.4 days
|
12.2 days
|
Equal Opportunities Policy
The number and percentage of the highest paid 2% and 5% of earners among council employees, that are women.
|
Indicator
|
2009/10
|
2008/10
|
2007/08
|
2006/07
|
2005/06
|
|
Total number of employees
|
5,652
|
5,849
|
5,597
|
5,331
|
4,662
|
|
Total number of employees in top 2%
|
120
|
127
|
131
|
106
|
114
|
|
Total number of women employees in top 2%
|
47
|
49
|
58
|
44
|
45
|
|
Percentage of top 2% employees who are women
|
39.2%
|
38.6%
|
44.30%
|
41.50%
|
39.50%
|
|
Total number of employees in top 5%
|
299
|
303
|
286
|
288
|
244
|
|
Total number of women employees in top 5%
|
138
|
124
|
132
|
132
|
105
|
|
Percentage of top 5% employees who are women
|
46.2%
|
40.9%
|
46.2%
|
45.8%
|
43.0%
|
Refuse Collection
Cost of Refuse Collection
|
Indicator
|
2009/10
|
2008/10
|
2007/08
|
2006/07
|
2005/06
|
|
Net cost of refuse collection per premise
|
£63.35
|
£58.42
|
£54.31
|
£52.60
|
£58.93
|
|
Net cost of refuse collections
|
£4,543,669
|
£4,160,729
|
£3,845,533
|
£3.7m
|
£4.1m
|
|
Number of premises for refuse collection
|
71,723
|
71,224
|
70,805
|
70,175
|
69,575
|
|
Net cost of refuse disposal per premise
|
£64.95
|
£65.49
|
£56.17
|
£59.56
|
£55.53
|
Net cost of disposal (includes landfill tax
element)
|
£4,658,725
|
£4,664,174
|
£3,977,219
|
£4,179,819
|
£3,863,364
|
|
Cost of capping landfill sites (included in net cost of disposal; this is a one off cost which affects comparisons with previous years)
|
£321,979
|
£27,494
|
£10,156
|
£12,875
|
-
|
Cleanliness
The cleanliness index achieved following inspection of a sample of streets and other land.
|
Indicator
|
2009/10
|
2008/09
|
2007/08
|
2006/07
|
2005/06
|
|
Local Authority
|
|
Inspection one
|
75
|
73
|
71
|
70
|
66
|
|
Inspection two
|
75
|
71
|
67
|
75
|
65
|
|
Inspection three
|
71
|
71
|
73
|
71
|
64
|
|
Inspection four
|
72
|
72
|
74
|
68
|
69
|
|
Partner Authority
|
|
Inspection one
|
70
|
77
|
71
|
81
|
67
|
|
Inspection two
|
73
|
68
|
65
|
72
|
62
|
|
Keep Scotland Beautiful
|
|
Validation Inspection
|
67
|
67
|
69
|
66
|
65
|
|
Overall cleanliness index
|
72
|
71
|
70
|
72
|
66
|
Response Repairs
Time taken to respond to repairs to Housing Stock
|
Indicator
|
2009/10
|
2008/09
|
2007/08
|
2006/07
|
2005/06
|
|
Target response time for this category
|
24 Hours
|
24 Hours
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Number of repairs in this category
|
36,652
|
37,206
|
29,667
|
28,429
|
21,838
|
|
Number completed within target time
|
35,219
|
38,472
|
27,565
|
25,301
|
21,106
|
|
|
|
Target response time for this category
|
5 Days
|
5 Days
|
5 Days
|
5 Days
|
5 Days
|
|
Number of repairs in this category
|
10,196
|
10,745
|
14,463
|
17,180
|
14,518
|
|
Number completed within target time
|
9,429
|
8,919
|
11,970
|
13,425
|
12,455
|
|
|
|
Target response time for this category
|
10 Days
|
10 Days
|
10 Days
|
10 Days
|
10 Days
|
|
Number of repairs in this category
|
2,720
|
3,390
|
4,848
|
5,142
|
5,662
|
|
Number completed within target time
|
2,416
|
2,961
|
3,414
|
3,061
|
4,649
|
|
|
|
Target response time for this category
|
20 Days
|
20 Days
|
20 Days
|
20 Days
|
20 Days
|
|
Number of repairs in this category
|
23,261
|
27,369
|
31,331
|
28,576
|
22,309
|
|
Number completed within target time
|
21,383
|
23,205
|
24,704
|
19,856
|
18,788
|
|
|
|
Target response time for this category
|
By agreement
|
By agreement
|
By agreement
|
By agreement
|
By agreement
|
|
Number of repairs in this category
|
9,464
|
3,334
|
2,168
|
1,453
|
985
|
|
Number completed within target time
|
9,192
|
324
|
1,192
|
666
|
602
|
|
|
|
Total number of response repair
|
82,267
|
82,671
|
82,477
|
80,780
|
65,312
|
Number of housing response repairs
completed within target
|
77,639
|
73,801
|
68,845
|
62,309
|
59,600
|
|
Percentage completed within taget times
|
94.3%
|
89.3%
|
83.5%
|
77.1%
|
88.2%
|
Housing Quality
The number and proportion of the council's housing stock being brought up to the SHQS by criteria
|
Indicator
|
2009/10
|
|
Tolerable standard
|
97.8%
|
|
Free from serious disrepair
|
99.4%
|
|
Energy efficient
|
54.3%
|
|
Modern facilities and services
|
83.7%
|
|
Healthy, safe and secure
|
88.7%
|
|
Total dwellings meeting SHQS
|
42.9%
|
Managing Tenancy Changes
|
Indicator
|
2009/10
|
2008/09
|
2007/08
|
2006/07
|
2005/06
|
|
Percentage of rent due in the year that was
|
1.0%
|
1.0%
|
1.5%
|
1.6%
|
2.2%
|
|
Amount of rent loss due to voids
|
£420,775
|
£397,309
|
£592,316
|
£635,133
|
881,816
|
|
Gross annual rent debit (rent due in the year
|
£41,412,737
|
£40,777,499
|
£40.1m
|
£40.0m
|
£40.2m
|
Dwellings which are not low demand
Number of houses re-let that took:
|
|
less than 2 weeks
|
0
|
35
|
1
|
3
|
5
|
|
2-4 weeks
|
9
|
19
|
13
|
3
|
19
|
|
5-8 weeks
|
11
|
7
|
35
|
29
|
44
|
|
9-16 weeks
|
25
|
4
|
55
|
52
|
37
|
|
17-32 weeks
|
5
|
2
|
27
|
23
|
21
|
|
33-52 weeks
|
1
|
0
|
5
|
3
|
4
|
|
More than 52 weeks
|
0
|
0
|
1
|
1
|
0
|
|
Total number of houses re-let
|
51
|
67
|
137
|
114
|
130
|
|
Total number of days to re-let houses
|
3,674
|
1,586
|
12,630
|
10,611
|
9,620
|
|
Average time to re-let houses
|
72 days
|
24 days
|
92 days
|
93 days
|
74 days
|
|
Number of low demand houses remaining un-let at year end
|
5
|
6
|
11
|
29
|
23
|
|
Number of days and average time that these houses had ben un-let at year end
|
359 days
|
164 days
|
191 days
|
70 days
|
53 days
|
|
Number of dwellings considered to be low demand at year end
|
56
|
238
|
149
|
123
|
153
|
|
The number at d) above considered to be low demand at the start of the year
|
17
|
71
|
37
|
153
|
33
|
|
The number at d) above that were not actively being re-let beause they were subject to a disposal strategy
|
56
|
0
|
0
|
0
|
0
|
Rent Management
|
Indicator
|
2009/10
|
2008/09
|
2007/08
|
2006/07
|
2005/06
|
|
Amount of current tenants' rent arrears
|
£1,183,928
|
£1,136,600
|
£1,037,956
|
£1,058,261
|
1,159,003
|
|
Net annual rent debit
|
£19,397,149
|
£19,683,006
|
£19,683,006
|
£18.8m
|
£18.7m
|
|
Current tenants' arrears as a percentage
|
6.1%
|
5.8%
|
5.4%
|
5.6%
|
6.2%
|
|
Number of current tenants
|
15,653
|
15,653
|
15,955
|
16,342
|
16,847
|
|
Number of current tenants owing more than 13 weeks rent excluding those owing less than £250
|
914
|
900
|
819
|
824
|
910
|
|
Percentage of current tenants owing more than 13 weeks rent excluding those owing les than £250
|
5.8%
|
5.7%
|
5.1%
|
5.0%
|
5.4%
|
|
Number of tenants giving up their tenancy during the year
|
1,322
|
1,486
|
1,796
|
2,084
|
-
|
|
The proportion of those tenants that were in rent
|
35.6
|
30.8
|
32.6
|
34.7
|
-
|
|
Number of tenants giving up their tenancy during the year
|
1,322
|
1,486
|
1,796
|
2,084
|
-
|
|
|
|
Average weekly rent
|
£53.92
|
£52.33
|
£50.84
|
£45.78
|
-
|
|
Total debt owed by tenants leaving their tenancies
|
£279,440
|
£317,327
|
£283,543
|
£410,197
|
-
|
|
Average debt owed by tenants leaving their tenancies
|
£593.29
|
£692.85
|
£484.69
|
£567.31
|
-
|
|
|
|
Average number of weeks rent owed by tenants leaving
|
11.0
|
13.2
|
9.53
|
12.39
|
-
|
|
|
|
Amount of former tenant arrears
|
£656,563
|
£795,415
|
£760,550
|
£872,412
|
-
|
|
Amount of former tenant arrears written off
|
£233,838
|
-
|
-
|
-
|
-
|
|
Percentage of former tenant arrears written off
|
35.6%
|
53.2%
|
38.4%
|
45.3%
|
-
|
Homelessness
|
Indicator
|
2009/10
|
2008/09
|
|
Permanent accomodation
|
Number of households assessed during the year
|
1,113
|
1,189
|
|
Percentage of decision notifications issued within 28 days of date of initial presentation
|
83.0%
|
72.9%
|
|
Number of cases open at the beginning of the year or assessed in the year
|
1,929
|
|
|
Percentage who are housed into permanent accommodation
|
22.2%
|
23.6%
|
|
Number of cases reassessed within 12
|
21
|
-
|
|
Number of cases assessed during the year
|
1,113
|
-
|
|
% of cases reassessed
|
1.90%
|
-
|
|
Temporary accomodation
|
|
Number of households assessed during the year
|
776
|
889
|
|
Percentage of decision notifications issued within 28 days of date of initial presentation
|
86.0%
|
71.2%
|
|
Number of cases reassessed within 12
|
8
|
-
|
|
Number of cases assessed during the year
|
776
|
-
|
|
% of cases reassessed
|
1.0%
|
1.0%
|
|
The proportion of those provided with permanent accomodation in council stock who maintained their tenancy for at least 12 months
|
92.1%
|
90.0%
|
|
|
|
|