Falkirk Council

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Wednesday, January 07th 2009
Home > About Council > Performance zone > Service Performance > Social Work > Social Work current performance information

Social Work current performance information

The performance information below shows how the Social Work Service is performing in a number of key areas.

Delayed Discharge


Number of delayed discharge patients waiting 6 weeks or more at the end of the quarter

The Scottish Government Joint Future Unit co-ordinates and monitors policy in relation to Community Care and Health Services.

This graph shows the number of people experiencing a delayed discharge from hospital. 

The Scottish Government gave Councils a target of having no people delayed in their discharge by over 6 weeks by April 2008, and this target was achieved in April.

However since April the number of delayed discharge patients waiting 6 weeks or more has been fluctuating.  There were 4 delayed discharge patients at the end of May; 17 at the end of June and 4 at the end of September.  Some of the reasons for the increased number of delayed discharge patients at the end of June 2008 include: staff and families taking summer holidays e.g. families have not been available for discussion with staff and also a rise in the number of people admitted to hospital in the six weeks prior to the end of the quarter.

Rapid Response Service



Number of Rapid Response Service clients in the quarter

The Rapid Response service enables people to be discharged from hospital and returned to their own home or prevents initial hospital admission completely.

The graph shows that the level of service provided increased slightly during April to June 2008 compared to January to March 2008. The target is to maintain current levels of service.

Work with the Reporter to the Children's Panel

The following graphs relate to the work undertaken with the Reporter to the Children's Panel. These indicators are governed by standards set by the Scottish Government.

The proportion of social background reports submitted to the Reporter within 20 days

The graph above shows the proportion of social background reports submitted to the Reporter within 20 days. Our performance has been consistently above the Scottish average of 34%.  However, the Scottish Government target for this indicator is 75% so we continue to work to improve this performance.

The proportion of children requiring supervision seen by supervising officer within 15 days

This graph shows the proportion of children requiring home supervision who were seen by a supervising officer within 15 days during 2007/08.  This indicator shows comparable performance with the Scottish average of 77%, but short of the 100% target set by the Scottish Government.

Home Care

The following graphs relate to the number of people aged 65 and over who are receiving a Home Care Service rated to the population of 65+ people in Falkirk.

Number of people aged 65+ receiving Home Care (rate per 1000 pop)

Number of Home Care hours per 1000 pop 65+

The above graphs show Falkirk Council provides a home care service to more people and provides a higher number of hours of service compared to the Scottish average, the target identified here.

Propoortion of Home Care clients aged 65+ receiving personal care

The above graph shows that a slightly higher percentage of Home Care clients in Falkirk are receiving Personal Care than the Scottish average and this percentage is increasing.

Proportion of Home Care clients aged 65+ receiving a service during evenings/overnight

The above graph shows that the proportion of clients receiving Home Care during the evening and overnight is slightly below the Scottish average.

It is worth noting that the provision of other community care services such as community alarms can reduce the need for service in the evenings or overnight.

Proportion of Home Care clients aged 65+ receiving a service at weekends

The above graph shows that the proportion of clients receiving Home Care Service at weekends remains just above the Scottish average.

Community Care

Number of community care assessments completed during the half year (rate per 1000 pop)

The number of assessments completed between October 2007 and March 2008 remains about the same as the number completed during the previous six months.

Number of people receiving community care services during the half year (rate per 1000 pop)

Just over 14,000 people received community care services during the last six months.  This is 3% more than the average number of people that received community care services over the two six month periods in 2006/07 (the target here).

Number of OT equipment items provided by the Joint Loan Equipment Scheme during the half year (rate per 1000 pop)

4,124 items of OT equipment were provided in the period.  The number of OT equipment items provided by the Joint Loan Equipment Scheme decreased in the last six months by 6%.  However the number provided was 3.5% more than the average number provided over the two six month periods in 2006/07 (the target here). 

The number of OT pending assessments at the end of the half year period

The number of OT pending assessments at the end of March 2008 fell by 12%.  The target is to reduce the number of pending assessments.  Waiting lists are currently under review.