|
Indicator
|
2009/10
|
2010/11
|
|
Home Care -
|
|
|
Number of people receiving aged 65+
|
1,883
|
1,773
|
Rate per 1,000 population aged 65+
|
76.4
|
70.5
|
Number of home care hours provided aged 65+
|
13,460
|
13,675
|
Number of clients 65+ receiving Personal Care
|
1,574
|
1,566
|
% of clients 65+ receiving Personal Care
|
83.6%
|
88.3%
|
Number of clients 65+ receiving service during Evening / Overnight
|
556
|
594
|
% of clients 65+ receiving service during Evening/Overnight
|
29.5%
|
33.5%
|
Number of clients 65+ receiving service at Weekend
|
1,148
|
1,260
|
% of clients 65+ receiving service at Weekend
|
61.0%
|
71.1%
|
|
% of Customers whose calls to the social work contact centre are answered at first attempt
|
80.8%
|
90.0%
|
|
Unit cost of Care Management & Assessment for cases that have been open during the reporting year
|
£660
|
£679
|
|
Average cost of a basket of Social Care Services per case: Home Care, Residential Care, Day Care & Respite Car
|
£8,325
|
£8,957
|
|
Unit cost of residential care for children
|
£125,090
|
£106,116
|
|
Welfare Benefits & Advice -
|
|
|
The number of benefit enquiries
|
12,653
|
12,702
|
The number of benefit gains
|
£5.6m
|
£5.4m
|
The number of new debt case
|
1,531
|
1,374
|
Total debt negotiated
|
£63.3m
|
£44.7m
|
|
Staff qualification - % of care staff who are qualified, working in care homes for older people
|
72.1%
|
67.5%
|
|
The number of months during the reporting year that the target was achieved of no delayed discharge patients waiting 6 weeks or more
|
8
|
2
|
|
The number of people receiving a rapid response service
|
882
|
830
|
|
Criminal Justice -
|
|
|
Social Enquiry Reports: The proportion of those submitted to the courts by the due date
|
99.8%
|
99.8%
|
Probation: The proportion of new probationers seen by a supervising officer within 1 week
|
93.0%
|
93.7%
|
Community Service: The average number of hours per week taken to complete order
|
2.97
|
3.68
|
|
The number and proportion of looked after and accommodated children in community placements rather than residential care
|
405
89.2%
|
396
89.4%
|
|
% of children made subject of a supervision order who were seen within 15 day
|
80.5%
|
84.8%
|
|
The proportion of young people who are looked after who have a plan
|
98%
|
100%
|
|
% of looked after children who on leaving care achieve both English & Maths at SCQF 3 of higher
|
41.5%
|
20.0%
|
|
Respite Care -
|
|
|
The total overnight respite weeks provided to older people aged 65+
|
824.9
|
859.0
|
The total daytime respite weeks provided to older people aged 65+
|
853.7
|
862.1
|
The total overnight respite weeks provided to adults aged 18-64
|
553.9
|
538.6
|
The total daytime respite weeks provided to adults aged 18-64
|
243.0
|
243.5
|
The total overnight respite weeks provided to children with a disability
|
283.0
|
211.7
|
The total daytime respite weeks provided to children with a disability
|
577.2
|
587.7
|