For winter 2019-2020, you could get a £140 discount on your electricity bill through the Warm Home Discount Scheme. The discount does not affect your Winter Fuel Payment or the Cold Weather Payment. You will qualify for the discount if, on 21 July 2014, your supplier was part of the scheme, your name (or your partner's) was on the bill and you were either:

  • getting the Guarantee Credit element of Pension Credit - known as 'core group'; or
  • on a low income and meet your energy supplier's criteria for the scheme - known as the 'broader group'

If you qualify

If you qualify for the discount, you'll get a letter this autumn or winter telling you either:

  • you don't have to apply - you'll get the discount automatically; or
  • to call a helpline by 28 Feb 2020 confirming your details.

The money is not paid to you directly but shows as a one-off discount on your electricity bill, usually paid by March 2020.

If you use a pre-pay or pay as you go electricity meter your supplier will tell you how you will get the discount. For example, a voucher you can use to top up your meter.

For more information contact:

Warm Home Discount Team

Lines are open Monday to Friday 8:30am - 4:30pm.

Please note this helpline will open from 14 October 2019.