We are responsible for the billing and collection of all charges for services provided (eg Housing Benefit overpayments, home care charges, nursery fees, small repairs, music fees, trade waste).

Please read our debt collection policy for more information:

Debt recovery policy

There are several ways to pay your sundry account invoice:

Direct debit

Direct debit is the easiest way to pay.

You can also complete a direct debit form and hand it into your local One Stop Shop/Advice and Support Hub.

Download a direct debit form:

Sundry debt direct debit mandate


You can pay by debit or credit card through our website. Please have your account number (as shown on your bill, invoice, or reminder) to hand. Please select the 'sundry debtor' option.

At a One Stop Shop

You can pay by cash, cheque, postal order and by debit or credit* card at any of our One Stop Shops.

By telephone

You can pay by debit or credit card by calling 01324 506070 (8:00am to 8:30pm, Monday to Friday, except bank holidays).

By post

To pay by post, please send a cheque or postal order payable to 'Falkirk Council' to the following address:

Falkirk Council
Callendar Square

Please write your account number, name and address on the back of your cheque.

Please note, you cannot pay business related bills by credit card.