This notice provides details of what information we collect from you, what we do with it, and who it might be shared with.

Identity and contact details of the controller and the data protection officer

Falkirk Council is the data controller. You can contact the data protection officer at:

Data Protection Officer
Municipal Buildings
West Bridge Street
Falkirk
FK1 5RS

Frequently asked questions


Why do we collect this information?

The information is being collected for the following purpose:

  1. To deal with you application for a disabled persons' parking place.

The legal basis for each purpose is set out below:

Legal basis Purpose
Consent  
Performance of a contract  
Legal obligation  
Vital interests  
Task carried out in the public interest 1
Legitimate interests  

Disabled Parking Bays are provided in the public interest for use by those persons holding a disabled persons' blue badge and who are considered a 'qualifying person’ in terms of the Disabled Persons’ Parking Places (Scotland) Act 2009. Disabled parking spaces are provided through the creation of a traffic regulation order.

What information do we collect about you?

We collect the following information: applicant's contact details including name, postal address and phone numbers. We also collect a copy of your vehicle registration document (V5C) and a copy of your Disabled Persons' Blue Badge. We also keep copies of your communications with us and our responses.


Where do we collect information from?

We collect information from you through the submission of a completed paper based Disabled Persons’ Parking Place Application Form. The data provided is entered into a securely held database stored on an access controlled server.


Who might we share your information with?

Your data will only be accessible by those employees inputting your data or those taking decisions on your application to provide the service.

The Council has a duty to protect public funds. We may check your information within the Council for verification purposes and/or for the prevention of fraud. We may share your information with other organisations where we are required to do so for the purposes of the prevention or detection of crime.


Will we send your information outwith the UK?

We do not transfer your information outwith the UK.


How long do we keep hold of your information?

We keep your information for 5 full financial years (financial year beginning 1st April each year) in addition to the year of application, after the traffic regulation order is created. Data will be destroyed as part of routine data destruction at the start of the applicable financial year.


What are my rights in relation to the information held about me?

You have the following rights:

  • To see any information held about you by making a subject access request.
  • To withdraw consent at any time, where the legal basis for processing is consent.
  • To data portability, where the legal basis for processing is (i) consent or (ii) performance of a contract.
  • To request rectification or erasure of your information, where data protection legislation allows this.

Do I have a right to complain about the way information has been used?

If you have a concern about the way we are collecting or using your personal data, please let us know and we will try to resolve this. If you are still concerned, you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF
0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Do I have to provide my personal data to you?

You do not have to provide information to us, but we may then not be able to provide you with a service.


Do you use any automated processes to make decisions about me?

We do not use automated decision making processes.


This notice was last updated in May 2018.