This notice provides details of what information we collect from you, what we do with it, and who it might be shared with.

Identity and contact details of the controller and the data protection officer

Falkirk Council is the data controller. You can contact the data protection officer at:

Data Protection Officer
Municipal Buildings
West Bridge Street
Falkirk
FK1 5RS

Frequently asked questions


Why do we collect this information?

The information is being collected for the following purpose:

  1. To allow effective enforcement of on and off street parking.

The legal basis for each purpose is set out below:

Legal basis Purpose
Consent  
Performance of a contract  
Legal obligation  
Vital interests  
Task carried out in the public interest 1
Legitimate interests  

Decriminalised Parking Enforcement (DPE) is a regime which enables a local authority to administer its own parking penalties, including the issuing of Penalty Charge Notices (PCNs) to vehicles in accordance with the Road Traffic Act 1991.


What information do we collect about you?

We collect vehicle registration numbers and photographs of vehicles, not of individuals. Where payment of a PCN is not made within 28 days, we collect personal contact details including name and address of the registered keeper of the vehicle. We also keep copies of your communications with us and our responses.


Where do we collect information from?

Vehicle registration numbers are collected by a hand-held electronic device (data is only collected for vehicles that are considered to be parked in contravention to waiting, loading and parking restriction). Vehicle keeper names and addresses are obtained from the Driver and Vehicle Standards Agency (DVSA) by a KADOE (Keeper At Date Of Event) agreement.


Who might we share your information with?

We share your information in very limited circumstances.

On occasion the secure software used to hold your data, may require maintenance by the third party software provider.

The Council has a duty to protect public funds. We may check your information within the Council for verification purposes and/or for the prevention of fraud. We may share your information with other organisations where we are required to do so for the purposes of the prevention or detection of crime.


Will we send your information outwith the UK?

We do not transfer your information outwith the UK.


How long do we keep hold of your information?

We keep your information for 5 full financial years (financial year beginning 1st April each year) in addition to the year of data being obtained. Data will be destroyed as part of routine data destruction at the start of the applicable financial year.


What are my rights in relation to the information held about me?

You have the following rights:

  • To see any information held about you by making a subject access request.
  • To withdraw consent at any time, where the legal basis for processing is consent.
  • To data portability, where the legal basis for processing is (i) consent or (ii) performance of a contract.
  • To request rectification or erasure of your information, where data protection legislation allows this.

Do I have a right to complain about the way information has been used?

If you have a concern about the way we are collecting or using your personal data, please let us know and we will try to resolve this. If you are still concerned, you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF
0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Do I have to provide my personal data to you?

By using the Council's public car park you are entering into an agreement with the Council to use the facility whilst abiding with the car park rules. Any vehicle parked in contravention of the car park rules is liable to enforcement action and collection and the keeper of the vehicles data can be collected.


Do you use any automated processes to make decisions about me?

We do not use automated decision making processes.


This notice was last updated in November 2018.