If you need help to claim benefits or you are turned down, please contact us:

Community Advice Services – Welfare Benefits
Suite 5, The Forum
Callendar Business Park
Falkirk
FK1 1XR
01324 501404

If you use a Minicom, please call:

01324 504304

Our service is free, confidential, impartial and independent. We can answer most questions over the telephone, but we can arrange a meeting if that would be better.

We'll help you:

  • decide on which benefits you can claim
  • claim the right benefits so you are getting all the money you can
  • sort out problems with your claim
  • appeal against a decision that you think is wrong

What kind of benefits do we mean?

You may be able to claim from a wide range of benefits. We can help you find which is right for you, for example:

  • Attendance Allowance
  • Carer's Allowance
  • Child Benefit
  • Child Tax Credit
  • Council Tax Reduction Scheme
  • Disability Living Allowance
  • Employment and Support Allowance
  • Housing Benefit
  • Income Support
  • Industrial Injuries Benefit
  • Jobseeker's Allowance
  • Pension Credit
  • Personal Independence Payments
  • Universal Credit
  • Working Tax Credit