If you are unable to put your recycling and waste containers out for collection because of your age, poor health or a disability, we may be able to help.

On your collection days, we will collect your bins and containers and return them after they are emptied. All bins and containers must be stored in an accessible location.

Collection crews carrying out an assisted collection will close any access gates where possible. However, householders remain responsible for securing any access gates and maintaining them in a safe working order.

This service is free of charge.

How do I apply?

If you would like help with your recycling and waste containers, please download and complete the application form:

Assisted collection application form

You can also contact us on 01324 506070.

We will carry out a home visit within 5 working days of receiving your request. If your application is approved, we will put a sticker on your bins and containers to show you have joined the service.

Assisted collections will be reviewed each year.