Are you ready?

From October 2016 your green bin will be collected every 4 weeks.

All other recycling collection frequencies will remain the same; the grey caddy will be collected every week; your blue bin, black box and textile bag will be collected every two weeks and your brown bin will be collected every four weeks.

The change in the collection frequency means it is essential the green bin should only be used for material that cannot be recycled using the other containers.

The recycling and waste collection service collects material from the kerbside every week. Householders are required to use the whole collection service which includes the weekly food waste collection.

Container Materials Collection
Grey caddy Food waste Every week
Blue bin Paper, metal, cardboard, plastic Every 2 weeks
Black box Glass bottles and jars, household batteries, small electrical items Every 2 weeks
Textile bag Clothing, other textiles and shoes Every 2 weeks
Brown bin Garden waste Every 4 weeks
(on demand service during the winter months)
Green bin Non-recyclable items Every 4 weeks

What happens next?

Before the new service starts, you will receive information about your collection days and the materials that should go into each container.

Absorbent Hygiene Product (AHP) collection service

Some households may need additional help to dispose of disposable nappies and incontinence products now the green bin is collected every four weeks. To help householders we have introduced an additional collection service for Absorbent Hygiene Products (AHP). To qualify for this service householders are required to complete an application form and, following approval, the collection day will be confirmed and bags to collect the AHP will be provided.

More information about what goes in your bins and how to recycle using your kerbside recycling service is available on our other pages.

Frequently asked questions

When will the service start?

The new green bin collection service starts in October 2016. Before the new service starts you will receive information about your collection days and the materials that should go into each container.

Why are we changing the green bin collection frequency?

We are currently facing an unprecedented set of financial challenges to all our departments. This has meant that savings of £25 million have to be made for 2016/17.

Part of bridging this funding gap requires changes to be made to the collection frequency of the green bin. As well as reducing costs, the change will also help reduce the amount of waste sent to landfill.

Will the collection frequency for my recycling containers change?

No.

My green bin will not last 4 weeks, what should I do?

The recycling and waste collection service collects material from the kerbside every week. Householders are required to use the whole collection service which includes the weekly food waste collection.

Will my collection day change?

You will be provided with an updated collection calendar to show you the dates when all your bins are collected. Please check your collection calendar as your collection day may have changed.

My blue bin is not big enough?

If you need a larger blue bin to help you recycle more, please contact us.

I have a lot of nappies; can I have an extra green bin?

We now provide a separate collection service for disposable nappies. You will need to apply for this service.

Do you provide a separate collection for medical waste?

We can collect low grade medical waste which includes incontinent products. This is collected in your green bin or you can apply to receive a separate collection service for incontinence products. You will need to apply for this service.

Can I have a larger green bin?

You must apply for a larger green bin which requires you to complete an application form and also a waste audit diary. If you do not use all the kerbside recycling services including the weekly food waste service we will not consider your larger green bin application.

Requests for a larger green bin will be considered on an individual basis.

Do I have to use the food waste recycling collections?

Yes. All households must be using the grey caddy for the weekly food waste collection service. Using the food waste recycling collection increases the space in your green bin for non-recyclable materials.

How can I get ready for the changes to my green bin?

The recycling and waste collection service collects material from the kerbside every week. Householders are required to use the whole collection service which includes the weekly food waste collection.

Using all your kerbside recycling containers and putting the correct recycling material in the blue bin, black box and brown bin is vital. The green bin should only be used for material that cannot be recycled using the other containers.

How can I order food waste recycling caddies or black boxes?

You can order food waste recycling caddies and black boxes by contacting us:

I live in a flat, what will happen?

Some properties, such as high rise flats, will not be included in the change to the green bin collection. If you do not receive a letter from us regarding the changes to your green bin you are not moving to the 4 weekly green bin collection.