Falkirk Council

Falkirk Council
Telephone: 01324 506070

Window Cleaners Licence

EUGO|

Licence summary

To work as a window cleaner in Scotland, you need a licence from the local authority.

Eligibility criteria

You must not be disqualified from holding a licence, and you must be fit to be the holder of such a licence.

You must not have applied for the same licence within the last year, unless there has been a material change in your circumstances since your last application.

Regulation summary

Application evaluation process

A licence fee| will be payable.

Applications must:

  • be in writing (including by electronic means)
  • be signed by the applicant (including by electronic means)
  • contain the applicant's name and address and those of any employee who will manage the activity on a day-to-day basis, and the area in which the activity will take place.

Falkirk Council will:

  • send a copy of the application to the Chief Constable
  • keep a register of applications in which we will enter the details of the receipt of the application, our final decision and reasons for the decision, the details of the terms of each licence granted and a note of any suspension, variation of the terms, or surrender, of a licence.

The register will be available for inspection by any member of the public at reasonable times and places and any member of the public will be permitted to make a copy of it.

Falkirk Council will grant both new or renewal applications for a maximum of 3 years.

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period. If Falkirk Council fails to make a decision within six months of the application, the licence is held to be granted or renewed.

Applications where the applicant has revealed convictions or where an objection has been lodged, may take longer and may require to be submitted to the Civic Licensing Committee for determination. The Council can make an application to the Sheriff to extend the six month period if required.

Apply

Download the Window Cleaner application form (PDF, 242KB)| to apply for or renew a window cleaner licence and return by email or post using the details shown.

Download the Change or surrender a Window Cleaner Licence application form (PDF, 165KB)|; and return by email or post using the details shown.

Falkirk Council requires the disclosure of current convictions, conditional offers whether traffic offences or otherwise on the application form. A police record check is undertaken for all applicants.

Failure to submit all information will result in application forms being returned to the applicants.

Applications should be lodged with the Licensing section using the details shown, together with:

  • Application fee (which can be paid in cash, by cheque (cheques should be made payable to "Falkirk Council"), debit/credit card or postal order).
  • Applicants will also require to exhibit a current passport or other photographic identification.
  • Non UK Citizens will require to produce evidence from the appropriate Government Agency/Police Authority from their country of origin and/or other countries where they have resided that they have no convictions or listing all previous convictions.
  • A copy of the applicant's insurance policy for Third Party Indemnity Insurance to the value of £5 million.
  • Any other supporting documentation.

The following conditions can be downloaded:

Conditions for window cleaners licence (PDF, 9KB)|

Failed application redress

Please contact the Licensing section in the first instance.

You can request reasons in writing or online for the refusal within 28 days of the date of the decision.

The applicant may appeal to the local sheriff| against the decision, within 28 days of the decision, as long as they have already followed any available procedure in terms of stating their case to the local authority.

The applicant may then appeal on a point of law from the local sheriff's| decision to the Court within 28 days from the date of the sheriff's decision.

Licence holder redress

Please contact the Licensing section in the first instance.

If Falkirk Council decides to suspend a licence, not to renew a licence, or not to consent to material changes to the premises or vehicle used in the course of a licence holder's work, the licence holder may appeal against the decision within 28 days of being notified.

You can request reasons in writing for a refusal to renew, a variation or suspension of a licence within 28 days of the date of the decision.

You can request reasons in writing or online for the refusal within 28 days of the date of the decision.

The applicant may appeal to the local sheriff| against the decision, within 28 days of the decision, as long as they have already followed any available procedure in terms of stating their case to the local authority.

The applicant may then appeal on a point of law from the local sheriff's| decision to the Court within 28 days from the date of the sheriff's decision.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form of a letter (please ensure you obtain proof of delivery).

If the outcome is still unsatisfactory, UK residents may contact Consumer Direct| for further advice. Residents from outside the UK can contact the UK European Consumer Centre|.

Please visit our Making a complaint/objection| page to lodge a complaint about a trader to the licensing section.

Other redress

Objections or representations| relating to a licence application may be made in writing to Falkirk Council, within 21 days of notice of the licence application being given, stating:

  • the grounds of the objection or nature of the representation
  • the name and address of the person making the representation.

Any party to an appeal to the local sheriff| may appeal on a point of law from the sheriff's decision to the Court within 28 days from the date of that decision.

Anyone may object to a new or renewal application should they consider the applicant or manager is not a fit and proper person, or the premises are not suitable for use of this licence. Complaints can be made to the Council at any time regarding the applicant or the manager or the premises.

A Chief Constable, or anyone who has made a relevant objections or representations| regarding the licence, may appeal against a decision within 28 days of being notified, The appeal will only be successful if the sheriff considers that Falkirk Council, in making their decision, had:

  • erred in law
  • based their decision on an incorrect material fact
  • acted contrary to natural justice
  • exercised their discretion in an unreasonable manner

Complaints relating to noise, pollution, etc should be directed to the Environmental Health Unit|.

Trade associations

None

Application information

Current licenced Window Cleaners (PDF, 10KB)|

If you have any further enquiries please contact the Licensing section.

Documents
Forms
Related Pages
Related Links
Contact Us
  • By Post: 
    District Court Offices
    Falkirk Council
    Municipal Buildings
    West Bridge Street
    Falkirk
    FK1 5RS 
  • By Telephone:
    01324 501575
  • By Fax:
    01324 501588
  • By Email:
    licensing@falkirk.gov.uk