Booking
To book on a course with us, just fill out the relevant booking form, attach payment and send or drop it in to us at the base.
If we already have your details on file (and they're up to date), then a note of the course you wish to attend and payment will suffice.
Course fees will include all instruction and specialist equipment needed.
Payment
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Payment for all courses must be made upon booking.
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No place on any course will be allocated until the full fee has been received.
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Payment can be made either by cash or cheque payable to Falkirk Council.
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Instructors will not take payment or make bookings on the day of the activity.
Cancellation
Cancellation on any of our day courses will result in the following charges:
Cancellation charges for day courses
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If you cancel within:
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You will be charged:
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48 hours
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100%
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5 working days
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50%
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Over 5 working days
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0%
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Cancellation on any of our overnight courses will result in the following charges:
Cancellation charges for overnight courses
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If you cancel within:
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You will be charged:
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5 working days
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100%
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5-10 working days
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50%
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Over 10 working days
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0%
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Under exceptional circumstances payment may be carried forward to a future course if enough notice is given.
Change of advertised course
Unfortunately, due to the nature of outdoor activities, some changes have to be made at short notice. We will endeavour to inform clients of any changes to activities or venue.
If changes are made to the advertised programme then cancellation fees are not applied. Any balance can be transferred to a future course or refunded.