The street cleansing service within Estates Management have responsibility for an number of issues and areas.
Litter
There are over 1500 litter bins provided throughout the Council area. The frequency of emptying depends on the usage and this can vary from daily to weekly.
Please call the litter line 01324 504433 or email us at litterzone@falkirk.gov.uk|
Dog Fouling
Responsibility for clearing up after a dog has fouled lies with the person in charge of the dog. There are over 350 dog waste bins and the Council provides dog waste bags free of charge at any council building or One Stop Shop. Bagged dog waste can be disposed of in dog waste bins as well as any litter bin.
Please call the litter line 01324 504433 or email us at: litterzone@falkirk.gov.uk|
For information on the council’s project please visit the Green Dog Walkers| page.
Flytipping
If you flytip waste you are committing a serious offence and can be prosecuted. The use of covert surveillance cameras can be used to monitor known hotspots and, where appropriate, enforcement action will be taken.
If rubbish is dumped on privately owned land, the Council will liaise with the landowner (if they can be identified) and, where necessary, the Scottish Environment Protection Agency (SEPA) to take appropriate action.
Any rubbish which will not fit into your wheelie bin can be taken to our Civic Amenity Sites or a special uplift can be requested.
To arrange a special uplift please see the Waste management section of the website:
If you see someone flytipping or would like to report an area where flytipping has taken place, take note of the following:
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The date, times and places of the occurrence
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What the waste looks like and how much of it there is
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A description of any people and vehicles involved, along with the vehicles registration number.
You should then report it to the Dumb Dumpers Stop-Line on 0845 2 30 40 90 or online at dumbdumpers.org|
Graffiti
Falkirk Council removes graffiti from its own properties and offers a free of charge graffiti removal service to local residents (with the exception of any enterprise.)
Contact the Council’s Contact Centre on 01324 503232 or if you are a Council House Tenant contact your local Housing Office/One Stop Shop.
Dead Animals
The Council have a duty to remove dead animals from all public roads and footpaths (excluding motorways). We aim to respond to any reported incidents within 24 hours.
To report, please call 01324 504411
Sharps
If you come across any discarded syringes, please DO NOT TOUCH THESE YOURSELF. Call our 24 hour helpline to arrange removal. We aim to deal with any reports within 24 hours.
To report discarded syringes please call 01324 504411 or outwith normal working hours please call the Out of Hours Emergency Service, 01324 503050
Road Traffic Accidents
Falkirk Council is responsible for cleaning up after road traffic accidents on public roads (excluding motorways). We also have a duty to clean up major fuel spillages on roads. This service is provided via Roads Services.
To report any debris or fuel spillages, please call 01324 504411.
Out of Hours Emergency Service
Estates Management offer a 24 hour per day, 365 days per year emergency service for:
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Debris on roads
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Major oil / fuel spillages
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Discarded syringes
To report any of the above to the Out of Hours Emergency Service, telephone 01324 503050.