Report a Repair Online
You can now report a repair online, using a simple series of diagrams which will assist you to accurately identify and report a repair without having to call into an office.
You can access this via the link below (this will open in a new browser window).
Report a Repair Online|
Alternatively, repairs may be reported to your local
neighbourhood office/local one stop shop| or to the contact centre (01324 590590) who will prioritise the work, issue a repair instruction, and pass it to Building Maintenance.
More detailed information about how to report a repair can be found on the Repairs and maintenance page| in the Housing section.
Repair priorities| can also be found in the Housing section.
Any emergency repairs outwith office hours can be reported through the emergency service number (01324 503050).
For some repairs we can also offer a 'repairs by appointment' service.