If you are unhappy about a decision that has been made about your housing application you can ask to have the situation looked at again by using the appeals procedure.
You can use the appeals procedure if:
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you think that the priority (band) you have been given is wrong
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you think you have been unfairly suspended from the housing list or you think that your application has been cancelled unreasonably
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the house you have been offered does not match the choices you made on your application
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you think that the house you have been offered is in an unreasonable condition
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you think that your priority has been removed unreasonable because you have refused two offers
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the Council has refused to make you an offer of housing
Alternatively, you can speak to a member of staff at the Accommodation Resource Centre or
Neighbourhood Office/One Stop Shop| who will make a record of your concerns.