You may get help to pay your council tax (but not your water and waste water charges) depending on your household income and circumstances.

  • Council Tax Reduction is help towards the council tax bill for your home.
  • Second Adult Reduction is help if you have someone else living with you, not a partner, who is responsible for paying council tax and is based on their income and circumstances.

If you claim Council Tax Reduction and Second Adult Reduction, we will pay the higher of the two available reductions.

If you are not already getting help and want to apply, please complete the online request form below. We will then send you the correct application forms.

Any reduction you get will be shown on your council tax bill. A reduction in your bill will normally start from the Monday following the date you contacted us to apply, or the Monday following the date we received your application, whichever is earlier.

In most cases we are unable to backdate reductions, so the sooner you contact us the sooner you can get help to pay your council tax.

You must tell us immediately if there is a change in your circumstances.

When you apply, you will need to give us:

  • Details of all the people living with you.
  • Details of all income, savings and state benefits you, your partner (if you have one) and any non dependants living with you get.

If you have over £16,000 in savings, you will not be entitled to help unless you receive the guaranteed part of Pension Credit.

If you are under pension age, we ignore the first £6,000 of your savings. For every £250 you have over that amount, we count £1 per week as income.

If you are of pension age, we ignore the first £10,000 of your savings. For every £500 you have over that amount, we count £1 per week as income.


Frequently asked questions

  1. How do you calculate my Council Tax Reduction?
  2. How do I report someone claiming financial help they are not entitled to?

How do you calculate my Council Tax Reduction?

The regulations are different depending on your age. There are 2 calculation booklets, one for working age claimants (PDF, 216KB) and one for pension age claimants (PDF, 230KB) and they include information on:

  • Maximum weekly eligible Council Tax
  • Local Housing Allowance (for private sector tenants)
  • Non-dependant deductions
  • Total allowances (applicable amount)
  • Income - earned and unearned including disregarded income
  • Capital - savings, investments, property
  • The final calculation
  • How to request a review of our decision
  • How to tell us about a change in circumstances
  • How to report fraud

If you would like any more information, please contact us on 01506 778778 if you live in the Bo'ness area and on 01324 506999 if you live elsewhere in the Falkirk Council area. You can also email us at revenues1@falkirk.gov.uk.


How do I report someone claiming financial help they are not entitled to?

If you know someone is getting financial help they are not entitled to, for example housing benefit, council tax reduction etc, use our Fraud page to report it.