Falkirk Council

Falkirk Council
Telephone: 01324 506070
Home > Services > Education Services > Education complaints procedure - how did we do?

Education complaints procedure - how did we do?

Education banner

To help us ensure that we provide the highest levels of service, we would be grateful if you could answer the following questions in relation to our complaints procedure. We would like to know your opinion on the service provided, even if the outcome was not what you hoped for.

Please see our privacy statement for details of how we process your information.

Name:


 

Customer reference number:


 
How satisfied were you with the manner in which your complaint was dealt with by Education Services?*
How would you rate the time taken to reply to your complaint?*
Did the response effectively deal with your concerns?*
What did you like most about using Education Services' complaints service?
Please select one of the following:
*
What did you like least about using Education Services' complaints service?
Please give us details:

 
How did you hear about Education Services’ complaints procedure?*
Additional comments:

 

Related Pages
Contact Us
  • By Post:
    Education Services
    Falkirk Council
    McLaren House
    Marchmont Avenue
    Polmont
    FK2 0NZ
  • By Telephone:
    01324 506600
  • By Fax:
    01324 506601
  • By Email:
    complaints.edu@
    falkirk.gov.uk