Noise can be unwanted sound that interferes with the peace and quiet you enjoy in your own home.

Complaints about noise have increased over the past few years and our Environmental Health team spend a lot of time dealing with them.

There is no quick fix to noise complaints and it can take some time to resolve complaints effectively.

We can deal with noise from a wide variety of sources including:

  • privately owned and occupied houses
  • houses rented from a private landlord or housing association
  • commercial and industrial premises
  • pubs, clubs and other places of entertainment
  • construction and demolition sites
  • ice cream vans.

In certain circumstances, other agencies such as Police Scotland and the Council's Housing Services can deal with complaints.

If you are bothered by noise, try approaching the person, household or business concerned first to politely discuss the issue and a possible compromise. If that doesn't work you should keep a diary of dates, times and types of excessive noise. Contact us to make a formal complaint if the noise nuisance is on the above list.

What we'll do

We will investigate complaints and will normally contact the person or company responsible for making the noise. If there is no improvements we may visit your house at a time when it is likely we will witness the noise, or we may install noise monitoring equipment in your house to record it.

If we believe the noise amounts to a Statutory Notice, an Abatement Notice can be served on the person making the noise. This requires the noise to be stopped or limited and if it is not complied with, the person responsible can be prosecuted and fined in the Sheriff Court.

Antisocial and neighbour noise

If the noise is coming from a Council house or garden, contact Housing Services at your local One Stop Shop/Advice and Support Hub. They will give advice, investigate complaints and take action if necessary.

You should contact Police Scotland if the noise is being caused by vehicles, rowdy behaviour (breach of the peace), loud parties and music and is loud enough to require immediate action.

A warning will usually be given if the Police are called out to a noisy party. They also have the power to confiscate noise making equipment, such as a stereo, if warnings are not heeded.

Barking dogs

If you complain about a dog's barking, we will write to the owner advising them that a complaint has been made and offer advice on what they can do to stop their dog barking. Should the barking continue, you will be sent details on how to apply to the Justice of the Peace Court under the Civic Government (Scotland) Act 1982 for an Order to prevent the noise.

Construction and demolition noise

For noise from construction or demolition sites we can require companies to adhere to a standard set of working hours to minimise noise disturbance. These are:

  • Monday – Friday: 8:00am to 6:00pm
  • Saturday: 9:00am to 5:00pm
  • Sunday and Bank Holidays: 10:00am to 4:00pm

Notice can be served on companies who do not keep to these times.