What is factoring? Factoring can be where:
- the shared parts of two or more residential properties are managed and maintained
for you by us, a registered social landlord or land maintenance company
- common land owned by two or more people is managed or maintained by a land maintenance
A factor can provide services to inspect and maintain common parts. This includes
liaising with owners, organising necessary works, and administration of bills and
If you are affected by factoring
The Property Factors (Scotland) Act 2011 applies to homeowners who get property
management and maintenance services from us, a Registered Social Landlord or a land
maintenance company. It requires that:
Falkirk Council factoring
You are affected by factoring if you own an ex-Falkirk Council property within any
of the following high rise blocks:
- Belmont Tower
- Breton Court
- Corentin Court
- Eastburn Tower
- Leishman Tower
- Marshall Tower
- Maxwell Tower
- Parkfoot Court
- Paterson Tower
- Symon Tower
Statement of Services were sent to all homeowners who receive factoring service from us in September 2013. In March 2015, an updated Statement of Services was issued to all factored owners. Updated copies have been issued since then detailing contact information and fees changes. The current Written Statement of Services can be accessed below:
- Specimen Written Statement of Services
If you have recently bought a property in one of the
blocks listed and do not have a Statement of Services, please contact us.
(Falkirk Council's property factor registered number: PF000365)
Non Falkirk Council factoring
Homeowners receiving any other factoring services should contact their Housing Association, Factor or Land Maintenance Company directly.
If you are not sure what services you receive, you can get independent advice.
If you own an ex-Falkirk Council property in any other block, communal repairs can
be arranged by any co-owner. This is not covered by factoring, for further information see common repairs.
The above is intended as a guide only and is not to be treated as a substitute
for legal advice.
For information or advice please contact your local One Stop Shop/Advice and Support Hub.
- Debt recovery policy
If you wish to make a complaint, please use our complaints form.