Falkirk Council

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Tuesday, December 02nd 2008

How to comment on the Housing Service

The Housing Service aims to provide high quality services for you. To help us do this we need to know what you think about the service you have received. Tell us what you think we have got right, as well as what we did not get right – this helps us to improve our services for you in the future.

You can pass on any enquiries, suggestions, comments or compliments to either:

  • your Neighbourhood Officer or, depending on the service you have used, staff in the Accommodation Resource Centre (ARC), the Private Sector Team, the Conflict Resolution Team or the Strategic Support Unit
  • the manager of any of the above teams

Of course we hope that you are happy with the service you have received, but if not then you have the right to make a complaint. You can find out how to make a complaint by selecting the link from the menu.

Contact Us
  • By Post: 
    Director of Corporate and Neighbourhood Services
    Corporate and Neighbourhood Services
    Falkirk Council
    Municipal Buildings
    West Bridge Street
    Falkirk
    FK1 5RS
  • By Email:
    complaintsofficer.hsw
    @falkirk.gov.uk