We provide bus stops and bus shelters throughout the Falkirk Council area. Clearchannel provide the area with around 40 advertising bus shelters.


Frequently asked questions

  1. How do I report damage or vandalism of a bus stop or shelter?
  2. How do I request a new bus stop or shelter?
  3. What happens when I make a request?
  4. I am concerned about anti-social behaviour in a bus shelter. What should I do?
  5. I do not want a bus stop or shelter outside my home/premises. Can it be moved?
  6. Can I advertise my business on a Falkirk Council bus shelter?

How do I report damage or vandalism of a bus stop or shelter?

Damage or vandalism to bus shelters should be reported to Clarence on 0800 232323.


How do I request a new bus stop or shelter?

Requests for new bus stops or shelters should be made by emailing transportplanning@falkirk.gov.uk or by writing to :

Falkirk Council
Transport Planning Unit
Development Services
Abbotsford House
Davids Loan
Falkirk
FK2 7YZ


What happens when I make a request?

We will carry out a site survey to see if the location is suitable. If a new bus stop is approved, a new bus stop pole will be installed within four weeks. If a new shelter is approved, local residents will be asked their views and we will look at how often the shelter will be used. If this is successful, a shelter will be installed when funding is available.


I am concerned about anti-social behaviour in a bus shelter. What should I do?

Antisocial behaviour should be reported to Police Scotland by dialling 101. You should also let us know by emailing transportplanning@falkirk.gov.uk or by calling 01324 504853.


I do not want a bus stop or shelter outside my home/premises. Can it be moved?

We will not move a bus stop or shelter unless there is a safety issue or there has been antisocial behaviour which has had Police Scotland involvement.

It may be possible to move a bus stop or shelter if, for example, a householder wants to create a driveway in their garden. This will only happen if a new suitable location is found close by. The householder will have to pay all costs for the relocation.


Can I advertise my business on a Falkirk Council bus shelter?

No. No advertising is allowed on any of our bus shelters. We will charge for the removal of any advertisements and any damage caused.