You may be asked to contribute towards the cost of services that we provide.

How much you pay will depend on your personal circumstances. This includes things such as your age, your income, your health and which services you use.

To help you with paying your charges, we can check that you are getting all the benefits you should be getting.

Please contact us immediately if you are having difficulties paying your charges.

Charging Team
Rossvail
108A Glasgow Road
Camelon
FK1 4HS
01324 590735

What services may I have to pay for?

You may be asked to pay towards some care services, such as:

  • A MECS Community Alarm for you to get help in an emergency
  • Day care for people aged 18 or over
  • Personal care for people aged 18-65
  • Domestic care, such as delivering prescriptions, help with paying bills and tenancy support
  • Meals from Meals on Wheels or at lunch clubs and day centres
  • Shopping for people unable to shop for themselves

I am aged 18-65. How much will I have to pay?

The charges below are for services that do not include residential care.

Service Charge
Alarm for you to get help in an emergency. These are called MECS community alarms £3.46 a week
Day care £28 a week
Domestic care, such as delivering prescriptions £10.56 an hour
Personal care, such as help with hygiene and toileting, getting dressed and undressed, getting up and going to bed £10.56 an hour
Shopping for people unable to shop for themselves £5.83 a week

If you are aged 18-65, you won't have to pay more than £28 a week, regardless of the level or number of services you receive.

You may not have to pay if you receive Disability Living Allowance or Personal Independence Payment. But whether you pay or not depends on your income.

You will have to pay charges if:

  • you receive the middle or higher rate of care component of Disability Living Allowance

or

  • you receive Personal Independence Payment

and

your income is more than:

  • for individuals
    under pension credit qualifying age – £133
    over pension credit qualifying age – £200
  • for couples
    under pension credit qualifying age – £202
    over pension credit qualifying age – £305

I am aged over 65. How much will I have to pay?

The charges below are for services that do not include residential care.

Service Charge
Alarm for you to get help in an emergency. These are called MECS community alarms £3.46 a week
Day care £5.26 a week
Domestic care, such as delivering prescriptions £5.88 a week
Shopping for people unable to shop for themselves £5.83 a week

If you are aged 65 or over, you won’t have to pay more than £15.17 a week, regardless of the level or number of services you receive.

You will only be charged if your weekly income is more than:

  • £195 for a single person
  • £297 for a couple

We assess each person individually. We will only take a couple's income into account if both partners are receiving care services that have charges.


What services will I not be charged for?

There are no charges for the following:

Home care after being in hospital

If you are over 65 and have been discharged from hospital, you may be able to get home care services free for up to four weeks for any extra care you need as a result of your stay in hospital. If you were paying for a care service before you went into hospital, you will still have to pay for it after leaving hospital.

Home support for people with a terminal illness

This is for people in the end-of-life stage of illness, with a life expectancy of less than six months.

People with mental ill health

Services are free for people who have mental ill health and are subject to a compulsory treatment order in the community.

Personal care for people aged over 65

There are no charges for personal care for people aged over 65. This includes help with:

  • Hygiene, toileting and managing continence
  • Getting dressed and undressed
  • Getting up and going to bed
  • Help with preparing meals
  • Simple medical treatments

There are no charges for personal care services for children and teenagers under 18.

Having difficulties paying for care?

Please contact us immediately and tell us why you're finding it difficult to pay.

Charging Team
Rossvail
108A Glasgow Road
Camelon
FK1 4HS
01324 590735

How we can help

We can arrange for the Welfare Benefits Team to check that you’re getting all the benefits you should be getting.

You can request a review to be carried out in the following two situations:

When we assessed if you should pay charges we didn't know relevant information or made a mistake in calculating the charge.
If we agree this happened and our decision changes, we will backdate our new decision to the date of the original decision.

or

There has been a change in your circumstances. If we agree, our new decision on your charges will take effect on the date that your circumstances changed.

Our Charging Review Panel will assess any cases of hardship by taking account of every individual's circumstances.