Coronavirus (COVID-19) will affect most businesses in some way. If you're a local business looking for help, and your questions aren't answered below, Business Gateway Falkirk will be able to signpost you to advice and support.
Operating your business in line with latest regulations - who do you need to contact?
Detailed below are the contact details of the key teams you may need to consult to ensure you are operating within the current guidelines.
If you have any queries in relation to the use of outdoor seating or trading areas and/or external signage and you want to make sure that your business is fully compliant with all the regulations, the planning team will be happy to assist, simply email email@example.com.
For any queries please email firstname.lastname@example.org.
The Licensing Board are happy to assist licensed premises in relation to the use of outdoor drinking areas and are currently waiting on detailed guidance from the Scottish Government.
The Licencing Team are currently working with all the relevant Council services to allow them to provide advice on what you need to do if you want to use or extend your existing outdoor drinking area or apply to have outdoor drinking added to your operating plan.
Please email email@example.com with any questions.
Frequently asked questions
Where can I get advice on business contingency planning?
Business Gateway have created a support page that lists free business resources including information on business contingency planning.
I am a Falkirk town centre business who do I go to for help?
As well as accessing advice from Business Gateway Falkirk on 01324 590960 or via firstname.lastname@example.org, contact Falkirk Delivers.
Falkirk Delivers have a Facebook group for Falkirk Town centre businesses - a great resource to keep you fully up to date on the latest initiatives.
What support is there for tourism businesses?
VisitScotland have created a dedicated section on its website offering useful information and advice for businesses in the Tourism sector.
For more information email:
The Scottish Tourism Alliance has a dedicated section on its website detailing support and job opportunities for those in the tourism sector.
I may have to make staff redundant what support can I get?
Partnership Action for Continuing Employment (PACE)is the government's response to redundancy situations and offers free impartial advice no matter the size of the business nor how many employees are involved.
Skills Development Scotland have produced a really useful guide for anyone facing redundancy which summarises the free, impartial advice and support available to anyone in this situation.
Where can I get help with my non-domestic rates?
Anyone struggling to pay their rates should contact our non-domestic rates team:
Where can I get help with my lease on my Falkirk Council business premises?
Falkirk Council's commercial tenants who cannot pay their rent because of coronavirus will not be subject to any new legal action in terms of their lease for at least 3 months from 25 March 2020. No business will be forced out of their premises if they miss paying rent during this period. Rental invoices and reminders will still be issued by the Council.
Cases will be considered further once the above support measures have been implemented and it is clearer as to the impact on each business. Any rent deferred as a consequence will be part of these discussions with you. Please contact the property team for any further information.
Is there any support for charities, social enterprises or voluntary organisations?
SCVO have a dedicated Coronavirus Third Sector information hub which provides details around funding, operating guidelines, events plus lots more.
I work in the creative industries, what support is available to me?
Creative Scotland has up to date information as to what funding what may be available to provide support to sustain the country's creative community during the COVID-19 outbreak.
Is there any support for businesses operated by 18-30 year olds?
The Princes Trust are on hand to provide support and assistance to anyone in the 18-30 year old category who run their own business or are thinking of setting up on their own.
I am a Private Sector Landlord is there any support for me?
A £5 million fund offering interest free loans to landlords whose tenants are having difficulty paying rent has been announced. This loan scheme offers eligible landlords up to 100% of lost rental income for a single property.
This loan scheme closed on 31 December 2021. Applications are no longer able to be made. Full applications that were received prior to the deadline will be processed in due course.
Would my business be able to apply the reduction in VAT?
If you're a VAT registered business, check if you can temporarily reduce the rate of VAT (a temporary 5% reduced rate) on supplies relating to hospitality, accommodation, or admission to certain attractions.
The temporary reduced rate has been extended and will apply to supplies that are made until 30 September 2021 and then it will increase to 12.5% until 30 April 2022.