How many attended the Hackathon and from which team(s)?
Fourteen people attended - 2 people were from BMD, 1 from the Project Management Office and 11 from Housing Services.
Why was a Hackathon needed?
To agree a Housing Services communication strategy that aims to improve how and what the service communicates to its customers, both internally and externally.
What were the key points discussed?
- How to improve communication between teams within Housing Services and customers
- Develop of a communication strategy written in plain English
- Identify core principles of the strategy
- Identify key areas of the strategy
What actions came from the Hackathon?
A draft strategy has been written and circulated to attendees for comment. Once comments have been received strategy will be finalised and circulated.