The pandemic has made clear the important role digital plays in all our futures – and that is why we've designed this project to keep everyone up to speed.
Our ambition is to have ultrafast broadband available to all Falkirk Council residents and businesses, including those in hard to reach areas such as rural locations.
We will work with our partners to help build capacity in the Third Sector and within our communities so digital skills training can be rolled out to those who need it.
Because equity of access is a fundamental right, we’ll provide internet connectivity to families and vulnerable residents, and our priority services will be moved online making them simple and easy to access, reducing the need for face-to-face and telephone contact.
We’ll also review our corporate connectivity and upgrade where necessary so offices, schools, community centres, alarms, CCTV, and smart sensors connect to a robust, consolidated and efficient network.
As part of our core business we will:
- identify new ways of working and service delivery models to help meet the Council's financial challenges and retain new and better ways of working.
- work with employees to build on new working practices (including working from home) to meet their needs and those of our customers.
- encourage and enable collaborative working by providing our workforce with the right tools to make it happen.
- create a 'can-do’, supportive working culture that encourages creativity and innovation.
- enable a more digitally focused economy with an improved digital infrastructure.
- pick up the pace and move more services online, making it easier for customers to access them 24/7, 365 days a year.
- automate services to make it easier to do business with us.
As part of our recovery, we will:
- address digital exclusion and overcome barriers around access, security concerns, literacy and numeracy, ability to use social media.
- continue to deliver digital and online training platforms for jobseekers and align with Digital Falkirk to maximise impact.