Consumer advice

If you need advice or wish to make a complaint about any goods or services you have bought please contact the Citizens Advice Consumer Service. Their advisors offer free, confidential and impartial advice on consumer issues.

They will:

  • give you advice on ways to help you resolve your complaint
  • pass information about your complaint on to Trading Standards or another partner organisation, if appropriate

You can phone Citizens Advice Consumer Service on 0808 164 600 or visit the Citizens Advice website.