Coronavirus (COVID-19) information
In line with current guidance issued from the government relating to COVID-19, the AA have issued information regarding call outs.
Should you have to call the AA breakdown team, a unique tracking link will be sent to you to allow you to follow the progress of the patrol.
The AA team are following social distancing guidelines and also following the latest hygiene advice, by using protective gloves and cleaning products.
The AA team are no longer able to transport people in their own cars on the back of recovery platform vehicles however they are still able to flat tow vehicles if this is physically possible and only for a short distance. If this is not possible and you will need to make your own arrangements for onward travel and you will be responsible for any cost of this, it will not be covered by your AA membership.
If you have been diagnosed with or come into contact with COVID-19, or are self-isolating, please let the AA team know as soon as possible in order to reduce the risk of exposure to the team.
For more information on Coronavirus (COVID-19), see www.falkirk.gov.uk/covid19.
Are you worried about breaking down at the roadside? The AA has the largest dedicated breakdown patrol force in the UK. Falkirk Council operates a discounted AA Fleet Membership Scheme, which is available to all employees and elected members.
This scheme includes Homestart, Roadside Recovery and Recovery of vehicle & occupants to any location in the UK for one vehicle. New membership runs from February 2021 to January 2022 and is payable by a one off deduction of £53.31 from your salary in January 2021 for full year cover.
For current members, membership will be renewed automatically unless you contact the HR Helpdesk before 08 January 2021 to cancel your membership.
You need to tell us immediately about any changes to your registration by using the change my registration form. Please do not contact the AA directly with any vehicle registration changes.
If you don't tell us when your vehicle registration changes, there may be a delay or you could be charged if you need breakdown assistance.
If you need a replacement part fitted, you must be able to pay for this at the roadside as it is not possible to invoice the Council for this.
Communications regarding your AA membership will now be provided by email, where possible. You will be issued with your membership details prior to the date that your cover will begin, as these details will not change. You will not be re-issued with the details of the membership unless you request this. If you need a copy of your membership details please email firstname.lastname@example.org. AA cards will no longer be issued by post.
You can join the scheme part way through the year. If you wish to join after February 2021, you will be charged a part year rate as shown in the table below. Your application form must be received by the 10th of the month before your cover starts. For example if you wish to join in June, you must send your application to us by 10th May and your cover will start from 1st June.
To join the scheme, please complete the AA application form.
After your application has been processed, we will send you a membership card. Until you receive this, the following details can be used:
- Emergency breakdown telephone number: 0800 420 420
- Fleet membership number: 00887828 AHH
Refunds will not be made part way through the year for cancellations.
If the annual fees increase by more than 10% of the costs shown above, we will write to tell you about this.