The ILM Certificate in Leadership & Management qualification is ideal for established and experienced team leaders or those new to leading a distinct team where they have overall responsibility. The qualification takes an in depth look at how to:

• make quality decisions
• support employees develop
• lead a team within a Council of the Future context.

The ILM Certificate in Leadership & Management normally comprises of 7 classroom days covering 6 modules and 2 e-learning modules. At present due to restrictions all of the training is delivered virtually using MS Teams therefore it is not classroom attendance. There are a series of 2 hour sessions to attend. It is important that every effort is made to attend all of the virtual sessions and that access to a laptop is a requirement

The topics covered on the course are:

• Understanding leadership
• Using information to solve problems (e-learning)
• Understanding innovation and change
• Understanding how to establish an effective team
• Understanding performance management
• Understanding stress management in the workplace (e-learning)
• Understanding training and coaching in the workplace
• Understanding how to motivate to improve performance

• The Assessment on this qualification requires the candidate to complete 8 Work Based Assignments.