This notice provides details of what information we collect from you, what we do with it, and who it might be shared with.

Identity and contact details of the controller and the data protection officer

Falkirk Council is the data controller. You can contact the data protection officer at:

Data Protection Officer
Municipal Buildings
West Bridge Street

Frequently asked questions

    Why do we collect this information?

    The information is being collected for the following purpose:

    1. Your name and contact details for the purposes of responding to an enquiry relevant to contract works affecting you

    The legal basis for each purpose is set out below:

    Legal basis Purpose
    Performance of a contract 1
    Legal obligation  
    Vital interests  
    Task carried out in the public interest  
    Legitimate interests  

    What information do we collect about you?

    We collect your name and contact details (which may be a postal address, email address and/or phone numbers). We also keep copies of your communications with us and our responses.

    Where do we collect information from?

    We collect information from details you provide, and we may also utilise property address lists held within the Council.

    Who might we share your information with?

    We may share your contact information with partners we work with to deliver construction projects, for example our appointed construction contractors.

    The Council has a duty to protect public funds. We may check your information within the Council for verification purposes and/or for the prevention of fraud. We may share your information with other organisations where we are required to do so for the purposes of the prevention or detection of crime.

    Will we send your information outwith the UK?

    We do not transfer your information outwith the UK.

    How long do we keep hold of your information?

    We keep your information as long as required by law or by our business requirements. We have a Business Classification Scheme in place which sets out the types of records we hold, and how long we hold them - you can access the relevant part of the scheme below.

    Planning and Building Standards

    What are my rights in relation to the information held about me?

    You have the following rights:

    • To see any information held about you by making a subject access request.
    • To withdraw consent at any time, where the legal basis for processing is consent.
    • To data portability, where the legal basis for processing is (i) consent or (ii) performance of a contract.
    • To request rectification or erasure of your information, where data protection legislation allows this.

    Do I have a right to complain about the way information has been used?

    If you have a concern about the way we are collecting or using your personal data, please let us know and we will try to resolve this. If you are still concerned, you can contact the Information Commissioner:

    Information Commissioner's Office
    Wycliffe House
    Water Lane
    Wilmslow, Cheshire
    SK9 5AF

    or if you prefer to use a national rate number:

    Do I have to provide my personal data to you?

    The personal information you provide will allow us to investigate your enquiry and respond accordingly. If you do not provide contact information, we will not be able to respond to your enquiry.

    Do you use any automated processes to make decisions about me?

    We do not use automated decision making processes.

    This notice was last updated in May 2018.