Coronavirus (COVID-19) information for FOI requests
In terms of FOI legislation (as amended by the Coronavirus (Scotland) Act 2020), we have 60 working days to deal with your request from the date that we receive it. Where possible, we will respond sooner.
However, as you might expect, COVID-19 is currently impacting on our ability to respond to requests in many cases. We are working in challenging circumstances to deliver essential front-line services to our most vulnerable people and communities. Some staff are also working from home and are therefore unable to carry out full searches for information.
If you are able to narrow the scope of your request that would be very helpful and may mean we can respond to you more quickly. Alternatively, you may want to reconsider whether your request can be resubmitted at a later date once the impact of COVID-19 has eased.
For more information on Coronavirus (COVID-19), see www.falkirk.gov.uk/covid19
Everyone has a legal right to see information held by Scottish public authorities. To make an FOI request you need to give us your name and a contact address, but you don't need to tell us anything more about who you are or why you want the information.
We already make some information available to the public. More details about our published information can be found in our Guide to Information available on our Publication Scheme page.
If you do not find what you want there, you can make a request by completing a request form:
You can download an FOI request form below:
- Information Request form
You can also email or write to us:
We will answer your request within 20 working days. Sometimes there will be reasons why we cannot provide the information you requested. If that is the case, we will tell you why. If we refuse to give the information to you, we must tell you why. You can challenge our decision to keep information from you and ask us to review our response. If you are unhappy after the review, you can appeal to the Scottish Information Commissioner.
You can find out more information in our Right to Complain Leaflet:
- Right to Complain leaflet
There is no charge for most FOI requests. However, some requests are expensive for
us to answer and there may be a charge. We will let you know in advance if there
are any charges.
We report our FOI performance quarterly to the Scottish Information Commissioner.