We are responsible for the billing and collection of all charges for services provided (eg Housing Benefit overpayments, home care charges, nursery fees, small repairs, music fees, trade waste).
Please read our debt collection policy for more information:
- Downloads
- Debt recovery policy
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There are several ways to pay your sundry account invoice:
Direct debit
Direct debit is the easiest way to pay.
Online
You can pay by debit or credit card through our website. Please have your account number (as shown on your bill, invoice, or reminder) to hand. Please select the 'sundry debtor' option.
By telephone
Please make your payment online.
If you can't pay online, we have an automated telephone line and an assisted payment line.
You will need to have your account number details when you call.
Automated payment line
You can pay 24/7 using the automated payment line:
When prompted, use the following options on your telephone:
- option 4
- option 1
- option 1
Assisted payment line
You can also use the assisted payment line from 8am – 8:30pm Monday to Friday. These opening times may be subject to change.
When prompted, use the following options on your telephone:
- option 4
- option 1
- option 2