What happens to the waste in the white bags?

The material put in the white bags is taken to landfill, which means it is simply buried in the ground.

Can I have a container to store the white bags?

No. It is up to the householder to store the bags between collections.

If my supply of white bags runs out can I use any plastic bag?

No. We will only collect Council issued white bags for the AHP collection service.

How long can I request the AHP collection service for?

We aim to contact householders on a yearly basis to review their application to receive the AHP collection.

If your circumstances change and it will affect your eligibility to receive the AHP collection service, please contact us.

How do I request a new supply of bags?

You will normally be provided with a year's supply of white bags, based on presenting 2 bags per collection.

Request a new supply of bags

If you run out of white bags and require a new supply please complete the request a bin form. We will only collect Council issued white bags.

Request bags

What happens if I put the wrong material in the white bag?

Should materials other than disposable nappies and incontinence products be presented in the white bags they will not be uplifted. Households who put the wrong materials in the white bags will be removed from the collection service.

Any non-uplifted white bags should be placed in your green bin.

Can I also use my green bin for disposable nappies and incontinence products

Yes. We advise householders to put disposable nappies and incontinence products in any plastic bag before putting them in the green bin.

Can I have a larger green bin if I use the white bags?

Requests for a larger green bin will be considered on an individual basis. You must apply for a larger green bin. This requires you to complete an application form and also a waste audit diary. If you do not use all the kerbside recycling services including the weekly food waste service we will not consider your larger green bin application.

Special provision for some householders will be made, for example if there is a medical requirement. These provisions will be considered on an individual basis.

Can I receive the AHP service collection service if I am a child minder?

No. Waste from home businesses such as child minders and crèche's is classed as commercial waste.

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