Before you can register for a My Falkirk account, you must first create a 'MyGov.Scot MyAccount'. MyAccount is a service created by the Scottish Government that allows you to use a single account to access a range of Scottish public services online.

Once you have created your MyAccount, you then give Falkirk Council permission to access some of that information to create a 'My Falkirk' profile.

Because your MyAccount information is not managed by Falkirk Council, we cannot change your MyAccount details or send you a password reminder. If you are having trouble signing in or you have forgotten your username or password, please contact the MyGov.Scot MyAccount support team directly.

If you can't find an answer to your problem, you can ask someone to help by filling out a support request form. The support request form is available by scrolling to the bottom of the Help page.