1. Table of contents

Start your registration

Before you can register for a My Falkirk account, you must first create a 'MyGov.Scot MyAccount'. MyAccount is a service created by the Scottish Government that allows you to use a single account to access a range of Scottish public services online.

Once you have created your MyAccount, you can then give Falkirk Council permission to access some of that information to create a 'My Falkirk' profile.

To get started creating your MyAccount, click on the 'Register for an account' button below (this will open in a new window so you can continue to follow these instructions).

Create your account

Select 'Register' under the 'Create new account' section.

Screenshot of creating your account

Add your account information

Step through the form to add your details to your new 'MyAccount'.

Screenshot of adding your account

Sign in using your 'one time password'

Once you have created your account, you will receive 2 emails, one that will tell you your MyAccount username and another with a 'one time password' that you can temporarily use to sign in to your MyAccount.

Change your password

You will be asked to create a new password that you will be able to remember more easily.

Sign in to My Falkirk using your MyAccount

Go to My Falkirk or click on the 'Sign in to My Falkirk' button below. You will be asked to give Falkirk Council permission to view a limited amount of your MyAccount information (we only view your name, address and date of birth). After that is done, you will be signed-in to My Falkirk with your MyAccount.

Having trouble signing in?

If you are having trouble signing in, please see the following pages for further assistance: