Care and support at home

Helping you to live at home independently

You may be able to get some extra support to help you live at home independently. We have access to a range of services to help you with personal care (such as getting washed and dressed, going to the toilet or bathing) and to access day activities for older adults and people with disabilities.

You will need a care assessment before we can decide what services you are entitled to. 

Who can get this kind of help at home?

You may be able to get extra help at home if you have:

  • Confusion or dementia
  • A physical disability or you are frail
  • A sensory impairment
  • A mental health problem
  • A learning disability
  • A drug or alcohol problem

Assessing what help you need

You will need to let us know if you think you need some extra help at home. To do this, call, email or visit your local Social Work office.

We will arrange to visit you to talk about the things you need help with. This is called a care assessment.

Together, we will write your care plan telling you about the care you can access. If we need to share this care plan with other people, for example a health professional, we will explain why. We will always ask for your permission before we do this. 

We will agree what help you are entitled to. This is called your care package. If you want us to provide or organise the care, we will tell you when your care will start. If you want to arrange it for yourself, we'll provide you with information and advice about how to do that. 

You may have to pay for some of the care we have agreed in your plan. If you do, we will explain how much the care will cost and how you can pay. 

Your support options 

If you are assessed as needing social care or community care support, you can choose from 4 options to meet these needs. This is known as 'Self-Directed Support'.

Advice is available to help you understand the 4 options: 

  • Option 1: Receive a direct payment to choose and arrange your own support
  • Option 2: Choose your support, then tell someone else to arrange it
  • Option 3: Falkirk Council chooses and arranges your support
  • Option 4: A mix of options 1, 2 or 3

You can learn more about Self-Directed Support on the Falkirk Health and Social Care Partnership website.

How can I check details of a care provider?

Care services in Scotland are registered with the Care Inspectorate, which checks the quality of care to ensure it meets high standards.

You can search the register by service name, location, and service type to check care provider information and find inspection reports. You can also ask the service provider or care manager for a copy of inspection reports.