Direct debit

Direct Debit is the easiest way to pay. Fill in the form below and pick when you want to pay.

Once set up, we'll send you a new bill confirming the amounts and dates of your Direct Debit payments (normally within 2-3 days).

Already pay by DD?

If you already pay by Direct Debit, you can amend your bank details or payment frequency using the form below.

Changes to your Council Tax Direct Debit details will normally be made within 2-3 days.


Online

You can pay quickly and securely by debit or credit card through the Council's website. Please have your account number (as shown on your bill, invoice, or reminder) to hand.


By telephone

You can pay by debit or credit card by telephoning the following number (8:00am to 8:30pm Monday to Friday, except bank holidays):


At any PayPoint outlet

You can pay at a PayPoint without a payment card but you will need a barcode.

Follow the steps below to get your unique barcode sent to you by email.

  1. Send us an email: revenues.ptc@falkirk.gov.uk
  2. Use CTBARCODE as the subject line of your email
  3. Put your 9 digit Council Tax account number in the first line of the email message but nothing else.

We will then email you your barcode - take this to any PayPoint - you cannot make a payment without it.

Keep this email safe and use whenever you want to make a payment.

If you have any problems or would prefer a payment card, call us on 01324 503996.


At any Post Office

You can pay at a Post Office without a payment card but you will need a barcode.

Follow the steps below to get your unique barcode sent to you by email.

  1. Send us an email: revenues.ptc@falkirk.gov.uk
  2. Use CTBARCODE as the subject line of your email
  3. Put your 9 digit Council Tax account number in the first line of the email message but nothing else.

We will then email you your barcode - take this to any Post Office - you cannot make a payment without it.

Keep this email safe and use whenever you want to make a payment.

If you have any problems or would prefer a payment card, call us on 01324 503996.


By bankers standing order

You should contact us on 01324 506999 or revenues1@falkirk.gov.uk if you wish to pay by this method.


At an Advice and Support Hub

If you can't pay by one of the above methods, you can pay in person at our Advice and Support Hubs.