We will contact you for more information about your health, the support you currently get, and how you manage around your home. We will use this information to decide which level of Housing with Care is most suitable for you.

Our Level 3 Housing with Care properties are advertised weekly through Homespot. You will need to follow the Homespot application process.

Level 1 and Level 2 properties are not advertised through Homespot. When a Level 1 or 2 property becomes available, we will match it to an applicant whose needs match the property best. We will let to the applicant with the highest level of need, not who has been on the list the longest.

We try to match properties to people who are in the highest level of housing need first. Housing with Care properties can be limited, and we have a high demand in some areas. Unfortunately, we are unable to say when we will be able to offer you a property.

We can make you up to two offers of housing. If you refuse both of these offers, we will have to carry out another assessment of your needs to make sure we have identified them correctly.

There are several local Housing Associations who provide housing for older people with support needs. Please contact them directly.

Housing Associations can let some of their empty properties to us. This means we may be able to offer you one of their properties. We will contact you if we can do this.

Most Housing with Care properties do not allow pets. If you would like to take your pet with you, you should check with the landlord before accepting a housing offer.

If you are not over 60 but your partner is, we can consider your joint application based on their support needs. In some cases, we can consider applications from people who are not over 60 but have support needs. Please contact us if you think this applies to you.

We also provide general needs housing which may be suitable for you. Some of our properties have been adapted for specific needs. We advertise these properties weekly through Homespot. Adapted properties will be clearly marked.

We can provide you with more help and support if you need it. This can be in your current home, or in a Housing with Care property.

Care in your own home is provided by Social Work Services. You can discuss your needs with your local Social Work Office.

You may have to pay for some services. Help can be provided through:

• Help with your garden through garden aid
• Help to pay your rent through Housing Benefit
• Adaptations to your home to make it easier to live in
• A 24 hour emergency call system in your home. This is called the Mobile Emergency Care Service (MECS).