This page provides information under the following headings:

1. Blocks in FULL council ownership
2. Blocks with MAJORTIY council ownership
3. Blocks in MINORITY council ownership
4. Full private ownership
5. Help with common repairs

The council is responsible for repairs to communal areas in blocks it fully owns, such as:

• entrance doors
• communal lights
• door entry systems
• roofs
• rainwater goods, such as downpipes and gutters

If damage is caused by tenants or their visitors, we may ask you to pay for the repair.

If your property is in a high rise factored block, you can report a communal repair by emailing or calling us (see How to request a common repair).

Some repairs will be included in your annual fee, some may require us to consult with the other owners on how best to progress the required repairs.

You can telephone us (follow the options for the type of repair), email us or complete the online form:

If your property is in a block where the council owns the majority of properties then we will consult with the other owners on how best to progress the required repairs. If you notice a common repair within the block, you can inform us of the repair by using the contact methods below.

If most properties in your block are privately owned, you may need to discuss the work with the other owners and agree on the best way forward.

The document below explains how we (Falkirk Council) can contribute towards our share of the cost of the work.

If your property is in a block where all the properties are privately owned then the council will not be responsible for completing repairs.

All owners in the block are generally responsible for repairs to common parts, unless title deeds specify otherwise. A majority vote by all owners is required to decide whether work goes ahead. However, even if the minority owners do not give consent for the work, they would be liable to pay and this can be enforced through the courts.

See Help with common repairs information below.

Under One Roof

If you own your home, you can get free, independent advice from Under One Roof. They can help you understand your responsibilities, legal obligations and how to establish good maintenance and repairs in your block.

You can also find further information on our own Under One Roof webpage.

Novoville Shared Repairs

The Novoville Shared Repairs app can make arranging repairs easier to manage. It allows one or more owners to create a virtual block, report issues to other owners, source quotes and take a vote on repairs, open a digital account for your building and pay in shares for the work, appoint and pay the selected contractor.

For more information or to download the app, visit Novoville Shared Repairs.

You can also find further information on our own Novoville webpage.