Scheme of Assistance
Our Scheme of Assistance outlines when assistance is available and the types of assistance offered to help homeowners, landlords and private tenants:
- Adapt their home (to meet the needs of a person with a disability)
- Maintain or repair their home
We are in the process of updating our Scheme of Assistance. In the meantime, please note:
- Updated email address for Adult Health and Social Care Partnership:
- adult.swk@falkirk.gov.uk (this updates the contact details contained within Appendix 1 of our Scheme of Assistance)
- Updated email address for Children and Families (now within Health and Social Care Partnership):
- childrenandfamilies.swk@falkirk.gov.uk (this updates the contact details contained within Appendix 1 of our Scheme of Assistance)
- Novoville Shared Repairs app is available to use in the Falkirk area and is supported by Falkirk Council. It can help homeowners to arrange common repairs within a tenement/block, whether in private ownership or mixed tenure. For more information and to download the app, visit Novoville Shared Repairs or our Novoville Shared Repairs app page.
Adaptations - How do I get help?
To get assistance, please call Social Work Services on 01324 506070 and ask for a Needs Assessment. This assessment will help identify your needs and how urgently you require assistance.
If Social Work Services decide that adaptation work is critical/ substantial (adults) or essential (children), you will be referred to the Private Sector Team who can help you apply for a Mandatory Adaptation Grant, process your application and support you to get the work done.
Further information is available about adaptations and aids and our Care and Repair Service.
Maintenance and Repairs – How do I get help?
You may be able to get help in the following ways:
- Online information on our private sector pages
- The Private Sector Team can provide general advice and signposting, where necessary (our contact details are listed below)
- Finding a Contractor (see our Buy with Confidence scheme)
- Care and Repair Service
- Help with communal repairs
- Properties below the tolerable standard
- Discretionary Grants (for a limited range of works, resources permitting - see our Scheme of Assistance above)
- Help to bring Empty Homes back into use.
See also
- Home Energy Scotland can provide advice on energy efficiency assistance, available incentives, loans and support to tackle energy costs.
- Information on the Repairing Standard which applies to private rented properties.
- Novoville Shared Repairs app can make arranging repairs easier to manage.
- Shelter Scotland provides advice on a range of housing issues affecting homeowners, landlords and private sector tenants.
- Under One Roof provides free and impartial advice helping private flat owners across Scotland understand their legal obligations, establish good maintenance arrangements and carryout repairs to shared properties. See our Under One Roof webpage also.
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