This notice provides details of what information we collect from you, what we do with it and who it might be shared with when we process your booking and/or admission for soft play or crèche facilities.

The information is being collected for the following purpose:

1. To process your booking and/or admission for soft play or crèche facilities and membership of the Great Mariner Reef soft play

The legal basis for each purpose is set out below:

If you provide us with information in relation to your health this is regarded as special categories data (personal data which the General Data Protection Regulations say is more sensitive, and so needs more protection). Our legal basis for processing this special categories data in relation to your/your child’s health is your explicit consent.

We collect your name, address and will hold other contact details such as phone number, mobile phone number and email address if provided.

We may collect your child's date of birth, the name and contact details of a parent/ guardian/emergency contact, your child’s condition of entitlement and/or information regarding medical conditions/additional support requirements that you divulge which is relevant to the protection and supports of your child.

For those paying by Direct Debit, we collect your bank details.

For those purchasing a Great Mariner Reef soft play membership we will take your child’s photograph for recognition purposes.

Our computer system holds the following information when you book our services

• Details of past and forthcoming bookings, activities and courses
• Details of amounts for Direct Debit payments
• Details of any payments and financial settlements made
• Notes and comments placed on our systems by staff in connection with your booking

We also keep copies of our communications with you, and your responses.

We collect information from you or a third party acting on your behalf, for example, a carer, a parent or guardian if you are under 16 years of age, a solicitor, a councillor, another family member.

We may share information with IT System administrators & suppliers for the purposes of upgrading and maintaining systems.

For those paying by Direct Debit we will share your information with Bacs Payment Schemes Ltd.

We may also share your information if we are required to do so by law or with the Scottish Information Commissioner (freedom of information), the Information Commissioner (data protection), the Scottish Public Services Ombudsman (complaints) and the Health & Safety Executive (accidents).

The Council has a duty to protect public funds. We may check your information within the Council for verification purposes and/or for the prevention of fraud. We may share your information with other organisations where we are required to do so for the purposes of the prevention or detection of crime.

We keep electronically held information for 3 years from the end of the calendar year, in which you cease to be a customer.

We keep your paper application form for 12 months from the date of issue.

We keep your original direct debit mandate for 5 years from the end of the financial year in which it was set up.

We keep the Daily Attendance registers for up to 6 months after the date of the session.

If you want to make a booking, admission for soft play and/or crèche facilities, and/or be issued with membership for the Great Mariner Reef soft play then we need to know the information set out above.

This notice was last updated in March 2022.