Charges for the Bulky Uplift Collection Service
There is a charge of £35.00 per bulky uplift. This charge will apply to all bulky uplift requests.
Eligible residents in receipt of means tested Council Tax reduction (excluding discount for single occupancy) are entitled to receive 1 free bulky uplift from 01 April 2023 - 31 March 2024. Any additional bulky uplift requests will cost £35.00 per request.
Advice for Bulky Uplift Bookings
- Carpets: Cut carpets into liftable sections (approximately 4ft lengths), roll them up and tie them closed. Do not present loose carpets.
- Glass & mirrors: Ensure tape is applied to any glass and mirrors including framed windows. Tape to be from corner to corner.
- Wood & laminated flooring: Straps of wood should have nails removed and should be tied together into liftable bundles. Do not present wood and laminate flooring loose.
- Fridge freezers: All food items must be removed before presenting for collection.
Before requesting a bulky uplift, please consider if any of the items can be reused.
Local Reuse Organisations
Did you know there are a number of organisations within the Falkirk Council area who will uplift bulky items for reuse?
The Sustainable Falkirk Map has information on local organisations that can uplift bulky items for reuse.
Use Community Resources Network Scotland to find local organisations to donate unwanted items to, to give them a new lease of life.
National re-use line
National re-use line is a service that puts you in contact with re-use organisations that can collect from your area. Allowing you to pass on household items to be used again. The re-use line works with community based re-use organisations, local authorities and partners across Scotland to provide you with the contact details of the re-use organisations that can collect from your area.
For more information on the re-use organisations that can collect from where you live, please visit the National re-use line.
What can and can't be collected by the National re-use line?
Yes
- Sofas and armchairs (fire regulation tags must be attached)
- Beds and mattresses (fire regulation tags must be attached)
- Wardrobes and chest of drawers
- Dining furniture
- Fridges and freezers (no food), electric cookers, washing machines and tumble dryers
- Bicycles
No
- Items which are soiled, ripped, damaged or not working
- Items that have been left outside
- No fire labels on fabric/material items
- Gas appliances of any kind
- Bulky style televisions
- Large wall units
- Fridge Freezer containing food
These items will be collected from inside your property. You will need to contact each re-use organisation to see what they will accept.
What is the National re-use line?
The National re-use line is funded by Zero Waste Scotland and ensures that you can find an alternative way to dispose your unwanted items, whilst helping your local community and reducing the volume of waste sent to landfill. Through this service, the Council and Zero Waste Scotland aim to encourage householders to donate their unwanted re-usable items by contacting a re-use organisation that can collect your area. Simply visit Zero Waste Scotland to find who collects from your area.
Why use the National re-use line?
- It's a collection service for re-usable items which is often free.
- You'll be benefiting your local community and charitable organisations by supporting employment and volunteering opportunities.
- You'll be helping to reduce the amount of items being sent to landfill, reducing the environmental impact of waste.
Our bulky uplift service
We offer a service to collect bulky household items that are too big to fit into a wheeled bin, black box, cannot be transported to one of our recycling centres or donated through the National re-use phone line.
How much does it cost?
From 01 April 2023 there will be a charge of £35.00 per bulky uplift. This charge will apply to all bulky uplift requests.
Eligible residents in receipt of means tested Council Tax reduction(excluding discount for single occupancy) are entitled to receive one free bulky uplift request from 01 April 2023 - 31 March 2024. Any additional bulky uplift requests will cost £35.00 per request.
The free uplift is limited to households on a low income with Council Tax Reduction (CTR), which is means tested. There are a number of other discounts, relief and exemptions from Council Tax that are not means tested, including Disabled Person Reduction, and are therefore not eligible for this concession.
You can check if you are eligible for Council Tax Reduction using the benefits calculator.
We will accept a maximum of 5 items per uplift from outside the front of the property.
How to request a bulky uplift
You can also call us directly on:
What can and can't be collected by our bulky uplift service
Yes
No
- Bagged materials such as black bagged excess waste
- Bricks, slabs, builder's rubble
- Garden sheds
- DIY and demolition debris
- Gas cylinders
- Rabbit hutch/run
Please refer to the more detailed list on MyFalkirk when requesting your bulky uplift.
Some materials not accepted as part of the bulky uplift service can be taken to our recycling centres.
Frequently asked questions
- How can I organise a bulky uplift?
- Where should I leave my items for collection?
- Can items be collected from inside my house?
- Can I add to my bulky uplift order?
- How do I pay for a bulky uplift?
- What happens to the items once they are collected?
- Is there any discount on the cost for a bulky uplift if I am an OAP or unemployed?
- What day will my bulky uplift take place?
- I never used my free bulky uplift, am I still entitled to it?
- Will you uplift DIY materials?
How can I organise a bulky uplift?
You can book a bulky uplift by completing the online request form or you can call us on 01324 506070.
You must tell us all of the items you would like us to uplift.
You are limited to 5 items for each uplift.
Where should I leave my items for collection?
You will be asked where the items will be left for collection when you book a bulky uplift.
Your items must be outside grouped together on ground level and accessible by 6:30am on the day of the uplift.
The preferred collection point would be the front of your property - please note we are unable to collect from inside your property or from outbuildings such as a shed or garage.
Take care not to block access to buildings and bin stores with your items.
Can items be collected from inside my house?
No.
Items need be accessible for the collection team and must presented outside the house. At the time booking you will be asked to state where the items will be left for collection.
Can I add to my bulky uplift order?
Yes. If you wish to add items, you must tell us 48 hours before your confirmed bulky uplift collection date.
You are limited to 5 items for each uplift.
How do I pay for a bulky uplift?
You will be asked to pay for your bulky uplift at the time of booking. This can be done using the online order form.
You can pay using a debit card by calling 01324 506070 (Monday to Friday, 8:00am to 8:30pm).
What happens to the items once they are collected?
The items we collect will be separated to ensure they are reused, recycled or composted as much as possible.
Is there any discount on the cost for a bulky uplift if I am an OAP or unemployed?
Eligible residents in receipt of means tested Council Tax reduction (excluding discount for single occupancy) are entitled to receive one free bulky uplift request from 1st April 2023 to 31st March 2024. Any additional bulky uplift requests will cost £35 per request.
The free uplift is limited to households on a low income with Council Tax Reduction (CTR), which is means tested.
What day will my bulky uplift take place?
Each area has an allocated collection day for bulky uplifts. All bulky uplifts must be requested no later than 12:30pm the day before your area's allocated collection day. Where possible please present your items at the front of your property ready for collection on the allocated collection day.
We will endeavour to collect your uplift on a scheduled uplift date, depending on demand, we cannot guarantee this will be achieved. Please continue to leave your items available for collection until we attend, if your request is not completed within 2 weeks of the scheduled collection date, please contact wasteservices@falkirk.gov.uk quoting your bulky uplift reference.
| Area |
Collection day |
Ward 1
Bo'ness and Blackness* |
Monday |
Ward 2
Grangemouth and Skinflats* |
Monday |
Ward 4
Stenhousemuir, Carronshore, Airth, Letham, Dunmore and South Alloa |
Tuesday |
Ward 5
Bonnybridge, High Bonnybridge, Greenhill, Larbert and Torwood |
Tuesday |
Ward 6
Bainsford, Middlefield, Grahamston, Langlees and Carron |
Wednesday |
Ward 7
Camelon, Tamfourhill, Hallglen, Glen Village, Bantaskine, Woodlands, Princes Park and Lionthorn |
Wednesday |
Ward 8
Laurieston, Polmont, Redding, Westquarter, Redding and Brightons |
Thursday |
Ward 9
Maddiston, Slamannan, Whitecross, Rumford, California, Avonbridge, Standburn, Wallacestone and Shieldhill |
Thursday |
Ward 3
Denny, Dunipace, Haggs, Longcroft, Banknock and Head of Muir |
Friday |
*If you live in Bo'ness, Blackness, Grangemouth or Skinflats please request your bulky uplift before 12:30pm on the Friday before your allocated collection day. Any requests logged after 12:30pm on Friday will be collected on Monday, the following week.
I never used my free bulky uplift, am I still entitled to it?
It was agreed, and approval granted, at a Council executive meeting in December 2022, that a charge for bulky uplifts would be introduced from 1 April 2023.
Eligible residents in receipt of means tested Council Tax reduction (excluding discount for single occupancy) are entitled to receive one free bulky uplift request from 1 April 2023 to 31 March 2024. Any additional bulky uplift requests will cost £35 per request. The free uplift is limited to households on a low income with Council Tax Reduction (CTR), which is means tested.
Will you uplift DIY materials?
Yes. Please refer to the detailed accepted material list.