How to pay your Council rent

Update your details and view your rent account

Housing Online gives you access to update your contact details (including phone numbers and email), update your personal details, access your rent account, rent statement, and rent transactions.

  1. Table of contents

Direct Debit

Direct Debit is the easiest way to pay. Apply online to pay your Council rent by Direct Debit.

Apply to pay your Rent by Direct Debit

Online

You can pay by debit or credit card through the Council's website. Please have your account number (as shown on your bill, invoice, or reminder) to hand.

Pay your rent

At any PayPoint outlet

You need one of our payment cards to do this. Please contact us to request one:

To find your nearest PayPoint outlet visit consumer.paypoint.com

At any Post Office

You need one of our payment cards to do this. Please contact us to request one.

To find your nearest Post Office visit www.postoffice.co.uk/branch-finder.

By telephone

Please make your payment online.

If you can't pay online, you can pay by debit or credit card using our automated telephone line or our assisted payment line.

You will need to have your account number details when you call.

Automated payment line

You can pay 24/7 using the automated payment line:

When prompted, use the following options on your telephone:

  1. option 4
  2. option 1
  3. option 1

Assisted payment line

You can also use the assisted payment line from 8:00am – 8:30pm Monday to Friday (except bank holidays). These opening times may be subject to change.

When prompted, use the following options on your telephone:

  1. option 4
  2. option 1
  3. option 2