A disturbance allowance is paid to council tenants who have major repairs or replacement work carried out in their homes.

You will qualify for a disturbance allowance if we have carried out the following work:

  • Full central heating installation or replacement
  • Full house rewiring
  • Full house window replacement
  • Full kitchen or bathroom replacement

The amount of disturbance allowance we will pay depends on the size of your property and type of work carried out.

The tables below show how much disturbance allowance we will pay you. These prices are for 2022/23.

Full central heating installation or replacement, or full house rewiring

Property size Amount
1 bedroom £107.00
2 bedrooms £140.00
3 bedrooms £173.00
4 bedrooms £206.00

Full kitchen or bathroom replacement, or full house window replacement

Property size Amount
1 - 4 bedrooms £107.00

We will review these prices each year.

For more information, please contact your local Advice and Support Hub.

Disturbance Allowance Payments

There is no need to make an application for a disturbance allowance, this will be processed automatically. We aim to make payment within 6 – 8 weeks once the works have been completed.

Disturbance allowance payments are processed based on your method of rent payment.

Method of Payment

Direct Debit

Payment of the allowance will be sent to the tenant's bank account – they will be sent a letter to advise of this.

Non Direct Debit – where there is an outstanding arrears or future rent to pay

The tenant’s rent account balance is reduced by the allowance amount. The tenant will receive a letter to advise.

Non Direct Debit – where there is no outstanding balance or future rent to pay

Payment of the allowance will be sent to the tenant by cheque – they will be sent a letter to advise of this.