Our Homeless Assessment Team are based at East Advice and Support Hub.

Our Prevention Team are based at Central Advice and Support Hub.

Does my partner need to come to the hub with me?

If your partner lives with you, it would be helpful for them to come to the interview. We will need to see proof of their identification.

Will you check that I've been asked to leave my home?

Yes, as part of the assessment process, we will usually check that why you have been asked to leave your previous property. Please let us know if you have any concerns about this.

I have a home but don’t feel safe living there. Can I present as homeless?

If you have concerns about living in your current home, please contact us and we will assess what support we can give you.

I'm not from the UK, can I still present as homeless?

If you have settled status, indefinite leave to remain or refugee status, you will usually be eligible for help. We will check your immigration status as part of our assessment.

Can I present as homeless to more than one local authority?

You can within Scotland, but we would encourage you to present only to the area you wish to be permanently housed in. If you have more than homeless application, we would ask you keep us updated on if you are housed elsewhere.

Can I appeal the decision on my case?

You have the right to review in certain circumstances. Further information is available at Homelessness appeals.