After your homeless assessment

1. What Happens Next

A Housing Needs Assessment Officer will complete your homeless assessment and checked that you have a housing application with us.

If you do not yet have a housing application, we will help you register one. Your Housing Needs Assessment Officer will explain how the process of applying for properties will work for you.

2. Start Bidding for Homes

You should begin bidding for properties on Homespot straight away – you do not need to wait for your assessment decision.

This gives you the best chance of finding a suitable home quickly.

If You Are Found to Be Homeless

Your Banding

  • Your housing application will be updated to Band 1 Home Seeker.
  • Once 30 days has passed since this decision was made, we will arrange for bids to be automatically placed on your behalf on Homespot.

Your Offer of Housing

  • You will receive one offer of permanent accommodation.
  • If you refuse this offer, we may not be able to provide further assistance.
  • You will also be required to leave your temporary accommodation.

If You Are Not Found Homeless or Are Intentionally Homeless

  • Your application banding will not change.
  • You can read more about how allocations work in our Allocation FAQs

Your Right to Ask for a Review

You can request a review if:

  • you disagree with your assessment decision
  • you believe your temporary accommodation is unsuitable
  • you have been offered permanent accommodation and do not wish to accept it

You have a legal right to request this review.

Need Help or Have Questions?