We want everyone to feel safe in their community and in their home. We use a staged approach to tackle antisocial behaviour such as loud music, excessive noise and abusive behaviour or language.
Our staged approach is:
- Mediation and/or help and advice
- First warning
- Acceptable Behaviour Agreement (ABA)
- Second warning
- Final warning
- Legal action
We work with partner agencies, such as Police Scotland, Scottish Fire & Rescue and the NHS, to tackle antisocial behaviour. In order to carry out enforcement action we require corroboration from two independent sources, this can be from other neighbours or from one of our partner agencies.
How to report antisocial behaviour
Early reporting is key to us assessing the situation. Please note that each case is assessed on an individual basis and may not require action in the first instance.
For example, you can report or get advice on:
- excessive noise by neighbours including loud TV/playing loud music/or having noisy parties
- neighbours banging or shouting
- abusive behaviour or language
- domestic appliances or DIY work late at night
You can report antisocial behaviour 24 hours a day online or by calling 01324 50 60 70.
In order to progress your report or give advice we need your contact details. These will be treated with the strictest of confidence and in line with GDPR.
Please note that we will be unable to progress your report/enquiry if details are not provided.
For additional information, and to report environmental crime on non-council land such as dog fouling, fly tipping, littering and control of dogs please see Environmental Enforcement Team. To report concerns on housing land please contact the Housing Community Estates Team.
Antisocial behaviour can be dealt with by: