By changing the green bin collection to every 4 weeks, some households may need help to dispose of disposable nappies and incontinence products also known as Absorbent Hygiene Products or AHP. To help we have introduced an additional collection service.

You can still use your green bin for disposable nappies and incontinence products.

How it works

  • Once we have received your application form Environmental Services will contact you
  • If your application is successful an information pack and supply of white bags will be delivered to your property as soon as possible
  • Unless otherwise agreed, only 2 Council issued white bags will be uplifted per collection
  • All white bags should be tied securely, with the contents fully contained within the bags before being presented at the kerbside or agreed collection point
  • The white bags will be collected every 2 weeks and we'll let you know when the collection day is

How do I apply?

To receive the AHP collection service households are required to complete an application form.

You must use all the following services to manage your waste to qualify for the service.

Grey caddy Food waste
Blue bin Paper, metal, cardboard, plastic bottles and containers, cartons
Black box Glass bottles and jars, household batteries, small electricals
Textile bag Clothing, other textiles, shoes
Brown bin Garden waste

Need new bags?

If you have been approved to receive the AHP collection service and need a new supply of white bags, please email wasteservices@falkirk.gov.uk or phone 01324 504444. Please do not complete the application form again as you will be re-applying for this service.

What materials can I put in the white bags?

  • Disposable nappies
    • all types and size
    • Training pants and pull ups
    • Swim pants
  • Incontinence products
    • All types and size of pads, pants and pouches
    • Disposable chair pads and disposable bed pads/liners

Please contact us if the type of incontinence product you use is not listed.

What can't be put in the white bags?

  • Needles, sharps and syringes
  • Plaster casts
  • Plasters, medical swabs and dressings
  • Blankets and clothing
  • Animal faeces
  • Any material that can go in other recycling containers

All white bags must be tied securely. White bags which are not presented in this way will not be collected.

Should materials other than disposable nappies and incontinence products be presented in the white bags they will not be uplifted. Households who put the wrong materials in the white bags will be removed from the collection service.

Any non-uplifted white bags should be placed in your green bin.


Frequently asked questions

What happens to the waste in the white bags?

The material put in the white bags is taken to landfill, which means it is simply buried in the ground.

Can I have a container to store the white bags?

No. It is up to the householder to store the bags between collections.

If my supply of white bags runs out can I use any plastic bag?

No. We will only collect Council issued white bags for the AHP collection service.

How do I request a new supply of bags?

You will be provided with a year's supply of white bags. If you run out of white bags please email us and provide the reference number that was on your information pack. We will only collect Council issued white bags.

How long can I request the AHP collection service for?

We will contact householders on a yearly basis to renew their application to receive the AHP collection.

If your circumstances change and it will affect your eligibility to receive the AHP collection service, please contact us.

What happens if I put the wrong material in the white bag?

Should materials other than disposable nappies and incontinence products be presented in the white bags they will not be uplifted. Households who put the wrong materials in the white bags will be removed from the collection service.

Any non-uplifted white bags should be placed in your green bin.

Can I use my green bin for disposable nappies and incontinence products?

Yes. We advise householders to put disposable nappies and incontinence products in any plastic bag before putting them in the green bin.

Can I have a larger green bin if I use the white bags?

Requests for a larger green bin will be considered on an individual basis. You must apply for a larger green bin. This requires you to complete an application form and also a waste audit diary. If you do not use all the kerbside recycling services including the weekly food waste service we will not consider your larger green bin application.

Special provision for some householders will be made, for example if there is a medical requirement. These provisions will be considered on an individual basis.

Can I receive the AHP service collection service if I am a child minder?

No. Waste from businesses operating from home such as child minders or crèche's is also classed as a commercial waste. Please contact Trade Waste.

Trade Waste
01324 504422