The majority of properties are advertised online. Please see information under What information should a private let advert contain?.

Only Letting Agents can advertise on the sites Rightmove and Zoopla: these sites offer more protection as letting agents need to comply with the Letting agent code of practice.

Other adverts can be found via sites like Gumtree and Facebook (not exhaustive). Properties can also be sourced via Supermarket information boards, shop windows or word of mouth. We would recommend that you take a copy or photograph of the advert for reference.

Should you have any concerns about an advert or have a problem with a potential landlord, please contact the Private Sector Team to discuss (see contact details below).

1. Landlord Registration Number (see What is Landlord Registration below) 
2. Energy Performance Certificate 
3. Letting Agent Registration Number (if advertised by a letting agent) (see What is Letting Agent Registration) 

If you are aware of an advert with missing information you can contact the landlord or letting agent and ask them to update the advert.

Alternatively, you can email the Private Sector Team (see contact details below). Online adverts turnover quickly. Please forward a copy of the advert wording as we will be unable to progress if the advert is removed. 

Most landlords that rent private accommodation in Scotland require to be registered. Information on the permitted exceptions and your landlord's registration responsibilities are found on Shelter Scotland.

To be accepted on the register, they must be considered fit and proper, provide safety documentation and pay a 3 yearly fee. Registration covers both the landlord and the properties they let. Once registered they appear on the Landlord Register. You can check registration details via the public search facility.

Registration numbers contain 3 sets of numbers. 240 is the code for the Falkirk Council area. Three sets of numbers make up a registration number. If the middle numbers are not 240, it means the landlord is using a non-Falkirk Council area registration number. 

Please contact the Private Sector Team if either, your landlord or the property you rent, are not registered (see contact details below).

Please see EPC information on our Property requirements and enforcing standards page.

All Letting Agents working in Scotland are required by law to: 

• Follow a Letting Agent Code of Practice 
• Be registered on the Scottish Letting Agent Register – to be accepted, every letting agent must be considered suitable to do the job and have met the minimum requirements.

Once registered, they are given a Letting Agent Registration Number (LARN). The LARN should be included in all property adverts and on all communications. You can check registration details via the public search facility.

Code of Conduct complaints can be reported to the First Tier Tribunal for Scotland (Housing & Property Chamber). Please see how to apply to the tribunal for more details.

Letting Agent Registration is managed by the Scottish Government. Please report any Letting Agent registration issues directly to the Scottish Government:

1. The maximum deposit you can be asked to pay is 2 times your monthly rent 
2. If you pay a deposit to your landlord, they must lodge it into one of the 3 approved schemes in Scotland within 30 working days. The 3 approved schemes are:
• Safe Deposits Scotland 
• My Deposits Scotland
• Letting Protection Service Scotland 

Further information and what to do if your deposit is not lodged in one of the schemes, see Tenancy Deposit Schemes and Going to the tribunal - Shelter Scotland.

Before letting a tenancy, a landlord or letting agents may ask you for:

• Proof of Identity - this can by a:
• Photo ID (passport, driving licence)
• Utility bill from your current address (if you don't have photo ID)
• Proof that you can afford the rent - you may be asked for:
• Recent payslips or bank statements
• Letter from employer confirming employment and duration
• Accounts or bank statements, if self employed
• An Award letter, if claiming benefits
• A Credit check – this also advises if you have had any problems paying bills in the past
• they need your permission to do this
• they should also confirm what information they will check and who will check it
• References from your current/previous landlords. You may be asked for:
• addresses and dates where you have lived for the last 3 years
• previous landlord contact details for the last 3 years
• If you cannot provide a reference, they may ask you for your previous tenancy agreement
• If you have not rented before they may ask for a guarantor: this is someone who provides a guarantee for rent/ damage caused. It could be a parent, guardian or some else. The guarantor should agree in writing that they are willing to be a guarantor and, if asked, confirm whether they agree to a credit check being carried out on them.

Tenants can only be asked by a landlord or letting agents to pay for:

• Rent
• A refundable deposit (this cannot be more than 2 months' rent)

Anything else is an Illegal premium and is against the law. This can include:

• Administration fees
• Credit checks
• Holding fees

Please contact the Private Sector Team (see contact details below), if you have been asked to pay a premium in a letting advert or from a prospective or current landlord or letting agent.

Information on how to claim back charges is available at Shelter Scotland: Unlawful fees.

Properties let in Scotland must meet the Repairing Standard. Your landlord must repair and maintain rental properties at the start and throughout the tenancy.

If you or a third party (any person with your permission acting on your behalf eg friend or family member or in certain circumstances, a Local Authority) believes a house does not meet the standard, they can make an application to the First Tier Tribunal for Scotland (Housing & Property Chamber) for a decision on whether a landlord has complied with this duty.

Please see our Housing Standards and Property requirements and enforcing standards page further information.

We would normally suggest that you raise any property concerns or repairing issues with your landlord or letting agent and give them time to resolve. The timescale you should allow will depend on the routine or emergency nature of the concern or repair. Please also see Who can is speak to for advice? and Where can I get advice on how to manage damp and condensation?

Every case is different – please contact us to discuss if you are unsure (see contact details below).

Information on your landlord's health and safety obligations can be found in your Tenant Information Pack or the Private Residential Tenancy Agreement and easy-read notes for details.

Advice on how to manage damp and condensation can be accessed through Home Energy Scotland, Energy Saving Trust and our Awaab's Law page.

Home Energy Scotland can help to support you to reduce your fuel bills.

Contact our Private Sector Team (see contact details below) or Shelter Scotland. 

You can access information and assistance from our Housing Options page.

If you are trying to secure a private rented property in the Falkirk area but are on a low income and unable to raise the deposit yourself, the Rent Deposit Assistance Scheme may be able to help.

The scheme is available to those looking for a home in Falkirk who meet certain conditions and can include pre-approving you for assistance before you have identified a property. Please see Rent Deposit Assistance Scheme for more information.

Our Homeless Prevention Team offers a range of assistance to help maintain private sector tenancies; this can include accessing Discretionary Housing Payments and tenancy sustainment to alleviate the threat of homelessness. For help and advice, please email preventionteam@falkirk.gov.uk.

Information on the help available to manage your tenancy can be found on our Tenancy Support page.

• Shelter Scotland - Illegal Evictions
• Citizens Advice Scotland
• Landlord Registration Scotland

If you are on a low income, you may be able to eligible for Housing Benefit. See Help paying your rent for more information.

Please see our Renting privately: financial and practical support for information and links to a range of available support.