Supporting staff wellbeing: Falkirk Council’s Employee Assistance Programme

We are committed to supporting your wellbeing, whether you're dealing with personal, family, or work-related issues, help is always available through our confidential Employee Assistance Programme (EAP).
The EAP offers telephone counselling sessions with trained professionals.
In addition to emotional support, the EAP provides free consultations with expert advisers on a range of issues including legal matters, financial concerns, health & wellbeing and workplace challenges.
The EAP is a free, confidential service offering 24/7 access to professional counselling and practical advice.
To contact the Employee Assistance Helpline:
- Call: 0800 171 2181
- Online: www.employeeassistance.org.uk
- Access Code: Falkirk
The website also offers a wide range of self-help tools and resources covering topics like stress, relationships, parenting, and workplace wellbeing.
100% Confidential
The EAP is completely confidential and independent from Falkirk Council.
No personal or identifying information is shared. The only exception is in rare cases where there is a serious risk to your safety or the safety of others - and even then, you will be informed.